PlayZilla Casino
|
|
| Sign Up | Register |
|---|---|
| Sign In | Login |
| Foundation | 2021 |
| Current Status | Active |
| Min. Deposit | $10 |
| Rating | 6.7/10 |
| Business Name | NovaForge LTD |
| Affiliate Program | PartnerZilla |
| Last Updated | 09.01.2026 |
Playzilla Casino operates under an Anjouan license and offers 4,000+ games from 115+ providers, with multiple payment methods and low minimum deposit. However, verified complaints show recurring issues with withdrawal delays, limits, and prolonged KYC, often resolved only after mediation. System-level payment and account issues outweigh positive feedback, resulting in a moderate-to-high risk profile.
Final verdict: Use with caution.
Pros and cons
- Massive game library.
- Low minimum deposit.
- Withdrawal delays.
- Strict kyc checks.
- Poor reputation.
Available countries
🇦🇷 Argentina, 🇦🇺 Australia, 🇦🇹 Austria, 🇧🇴 Bolivia, 🇧🇷 Brazil, 🇨🇦 Canada, 🇨🇱 Chile, 🇨🇴 Colombia, 🇨🇷 Costa Rica, 🇨🇿 Czech Republic, 🇩🇴 Dominican Republic, 🇪🇨 Ecuador, 🇸🇻 El Salvador, 🇫🇮 Finland, 🇩🇪 Germany, 🇬🇹 Guatemala, 🇭🇳 Honduras, 🇭🇺 Hungary, 🇮🇸 Iceland, 🇮🇳 India, 🇮🇪 Ireland, 🇮🇹 Italy, 🇯🇵 Japan, 🇱🇺 Luxembourg, 🇲🇽 Mexico, 🇳🇿 New Zealand, 🇳🇮 Nicaragua, 🇳🇴 Norway, 🇵🇦 Panama, 🇵🇾 Paraguay, 🇵🇪 Peru, 🇵🇱 Poland, 🇵🇹 Portugal, 🇸🇮 Slovenia, 🇸🇰 Slovakia, 🇿🇦 South Africa, 🇨🇭 Switzerland, 🇺🇾 Uruguay, 🇻🇪 Venezuela.
Available languages
English, greek, german, polish, hungarian, portuguese, norwegian, finnish, spanish, italian, french, czech, arabic, croatian.
PlayZilla casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto, vouchers | 10 minutes – 7 business days | $10 |
Visit the PlayZilla deposit page for all relevant details.
PlayZilla casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per week | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $10 | $500 | $7000 |
Visit the PlayZilla withdrawal page for all relevant details.
Currencies
EUR, USD, AUD, CAD, NZD, CHF, NOK, PLN, HUF, INR, BRL, CLP, PEN, CZK, RUB, COP.
Crypto supported
BTC, ETH, USDT, DOGE, XRP, LTC, USDC, ADA, BCH.
Availability may differ by country and payment provider.
User verification and KYC
Required before withdrawing funds. It takes 24 hours up to 10 days.
Required documents:
- Proof of identity
- Proof of address
May apply:
- Proof of payment
- Selfie with ID
PlayZilla casino license
- ALSI-152406028-FI2 by 🇰🇲 Comoros (Anjouan internet gaming).
If your question is ‘Is PlayZilla casino legit?’ then yes - it is a legitimate and properly licensed casino.
Customer support
| Live chat | |
|---|---|
| Available 24/7 | support@playzilla.com |
Rules
Last updated on: 17.09.2025.
PlayZilla complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 3 | 103 |
| AskGamblers | 0 | 11 |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here: https://anjouangaming.com/file-a-complaint/
Complaints summary
Complaints most frequently concern withdrawal delays, withdrawal limits, and repeated cancellation or stalling of cashouts, sometimes alongside verification requirements. Secondary pattern involves account management issues (closure/self-exclusion handling and account reopening) and disputes involving bonus or cashback terms. Outcomes vary, with many cases marked resolved after payment or agreement, and others closed due to lack of continued player communication.
Common complaints
- Verification issues (kyc): Player could not withdraw because proof of deposit was repeatedly rejected despite completing id and address verification, and support did not resolve it for weeks. payout was eventually completed after a long delay. Status: resolved. [1]
- Withdrawal delay: Player reported a withdrawal pending for weeks with repeated “final phase” responses and limited access to support. the withdrawal was eventually paid and the case was marked resolved. Status: resolved. [2]
- Bonus terms violations: Player disputed a denied cashback (25%) and reported prolonged lack of resolution and unclear reasoning. the case was later marked resolved. Status: resolved. [3]
PlayZilla reviews
| Source | Rating | Reviews |
|---|---|---|
| TrustPilot | 2.4/5 | 156 |
| AskGamblers | 5.3/10 | 4 |
| CasinoGuru | 9.4/10 | 17 |
Overall sentiment
The sentiment is overwhelmingly negative, with frequent reports of payment delays, verification stalling, and unresponsive support. Positive feedback is rare and mostly focuses on individual interactions with specific helpful support agents rather than the overall system.
Positive feedback
- Successful payouts: User confirmed receiving their payout after some initial problems and discussion, concluding that the experience was "ok".[4]
- Successful payouts: Reviewer praised the support team, specifically mentioning "Smith" for being polite and speedy in resolving issues.[5]
Negative feedback
- Withdrawal delays and cancellations: Reviewer complained about a $200 withdrawal delay of 12 days, calling the experience pathetic and labeling the casino a scam..[6]
- Bonus terms and wagering: User reported depositing money without a bonus, but a bonus was applied during gameplay without consent, locking winnings behind wagering requirements.[7]
- Technical glitches: Player described a game crash during a winning spin, followed by the disappearance of all funds and gaming history after contacting support.[8]
PlayZilla bonuses
For detailed bonus information, see the PlayZilla bonuses page.
| Bonus name | Max cash bonus | Max free spins |
|---|---|---|
| Deposit | $700 | 50 |
| Free spins | Not available | 100 |
| Reload bonus | $500 | 50 |
| Cashback | $100 | Not available |
| Tournaments | Various | Not available |
PlayZilla games
Over 4000 titles across slots, live casino, table games, jackpots, scratch cards, bingo, keno, dice and sportsbook.
Best PlayZilla slots
| Game | RTP | Released | Provider |
|---|---|---|---|
| Christmas Big Bass Bonanza | 96.71% | 2021 | Pragmatic Play / Reel Kingdom |
| 3 Pyramids of Gold: Hold & Win | 95.76% | 2025 | Octoplay |
| Xmas Drop | 96.22% | 2023 | Hacksaw Gaming |
| The Golden Mummy: Hold & Win | 95.00% | 2025 | 1x2 Network |
| Rise of Olympus | 96.50% | 2018 | Play'n GO |
Game providers
Over 115.
Visit PlayZilla games and providers page for more details.
PlayZilla apps
| Platform | Availability |
|---|---|
| iOS | ❌ |
| Android | ❌ |
| Desktop | ❌ |
| Progressive web app | ✅ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.
PlayZilla sister sites
NovaJackpot Casino Infinity MrPacho Frumi Casino Revolution Casino
Sources
The information presented is collected from publicly available sources and displayed for informational purposes only.
- ↑ https://casino.guru/complaints/playzilla-casino-player-s-withdrawal-is-delayed-due-1
- ↑ https://casino.guru/complaints/playzilla-casino-player-s-withdrawal-has-been-delayed-21
- ↑ https://casino.guru/complaints/playzilla-casino-player-s-account-dispute-remains
- ↑ https://www.trustpilot.com/reviews/666419eb3b636a7eed944a98
- ↑ https://www.trustpilot.com/reviews/69139e091ff57db267ce17ff
- ↑ https://www.trustpilot.com/reviews/686737ce7e4aaf742a974744
- ↑ https://www.trustpilot.com/reviews/66d906dd106738af2980699b
- ↑ https://www.trustpilot.com/reviews/68591908046a0685c9388795