casinos/spinanga: Difference between revisions

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== Common complaints ==

* '''Poor customer support''' One complaint describes support as using “ready-made answers” and not personalizing responses, even when withdrawal delays occur. <ref name="guru">https://casino.guru/spinanga-casino-review</ref>

* '''Poor customer support:''' One complaint describes support as using “ready-made answers” and not personalizing responses, even when withdrawal delays occur. <ref name="guru">https://casino.guru/spinanga-casino-review</ref>

* '''Bonus-related issues''' According to a negative review on Trustpilot, a user who deposited and then used a welcome bonus claims their bonus “vanished from my promotion,” and support later told them they were not eligible for winnings — effectively blocking bonus-related payouts. <ref>https://www.trustpilot.com/reviews/6925de4c2e1414cf2293d63f</ref>

* '''Bonus-related issues:''' According to a negative review on Trustpilot, a user who deposited and then used a welcome bonus claims their bonus “vanished from my promotion,” and support later told them they were not eligible for winnings — effectively blocking bonus-related payouts. <ref>https://www.trustpilot.com/reviews/6925de4c2e1414cf2293d63f</ref>

* '''Account locked with pending withdrawals''' CasinoGuru complaint describes a German player whose account was locked “for review” after requesting three withdrawals of the same amount, leaving funds frozen and access restricted while the case remained open or unresolved at the time of the report. <ref>https://casino.guru/complaints/spinanga-casino-player-s-account-is-locked-with-withdrawals</ref>

* '''Account locked with pending withdrawals:''' CasinoGuru complaint describes a German player whose account was locked “for review” after requesting three withdrawals of the same amount, leaving funds frozen and access restricted while the case remained open or unresolved at the time of the report. <ref>https://casino.guru/complaints/spinanga-casino-player-s-account-is-locked-with-withdrawals</ref>

== Complaints summary ==

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 == Common complaints ==
-* '''Poor customer support''' One complaint describes support as using “ready-made answers” and not personalizing responses, even when withdrawal delays occur. <ref name="guru">https://casino.guru/spinanga-casino-review</ref>
+* '''Poor customer support:''' One complaint describes support as using “ready-made answers” and not personalizing responses, even when withdrawal delays occur. <ref name="guru">https://casino.guru/spinanga-casino-review</ref>
-* '''Bonus-related issues''' According to a negative review on Trustpilot, a user who deposited and then used a welcome bonus claims their bonus “vanished from my promotion,” and support later told them they were not eligible for winnings — effectively blocking bonus-related payouts. <ref>https://www.trustpilot.com/reviews/6925de4c2e1414cf2293d63f</ref>
+* '''Bonus-related issues:''' According to a negative review on Trustpilot, a user who deposited and then used a welcome bonus claims their bonus “vanished from my promotion,” and support later told them they were not eligible for winnings — effectively blocking bonus-related payouts. <ref>https://www.trustpilot.com/reviews/6925de4c2e1414cf2293d63f</ref>
-* '''Account locked with pending withdrawals''' CasinoGuru complaint describes a German player whose account was locked “for review” after requesting three withdrawals of the same amount, leaving funds frozen and access restricted while the case remained open or unresolved at the time of the report. <ref>https://casino.guru/complaints/spinanga-casino-player-s-account-is-locked-with-withdrawals</ref>
+* '''Account locked with pending withdrawals:''' CasinoGuru complaint describes a German player whose account was locked “for review” after requesting three withdrawals of the same amount, leaving funds frozen and access restricted while the case remained open or unresolved at the time of the report. <ref>https://casino.guru/complaints/spinanga-casino-player-s-account-is-locked-with-withdrawals</ref>
 == Complaints summary ==