Cosmo casino online
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| Sign Up | Register |
|---|---|
| Login | Login |
| Foundation | 2017 |
| Current Status | Active |
| Min. Deposit | $10 |
| Rating | 5.2/10 |
| Business Names | Rock Swift Group Limited |
| Affiliate Program | Rewards affiliates |
| Last Updated | 10.12.2025 |
CasiPendium opinion
Cosmo Casino is a well-established brand licensed by the Kahnawake Gaming Commission, offering a solid library of over 1,000 games primarily powered by Games Global (Microgaming) and its partner studios. While the site is generally reliable for payments and features a popular welcome bonus, the user experience is frequently marred by much more than 48-hour pending periods for withdrawals, strict KYC verification loops, and a lack of modern features. The overall risk level is high; players can expect to be paid, but they must be prepared for potential delays and rigorous documentation checks compared to faster, modern competitors.
Final recommendation: Not recommended.
Pros and cons
- Established brand.
- Massive progressive jackpots.
- Low minimum deposit ($10).
- 24/7 support.
- KYC delays.
- Withdrawal delays.
- Strict verification.
- Confiscation risks.
- Unresponsive support .
- Negative user sentiment.
Available countries
🇬🇧 United Kingdom, 🇨🇦 Canada, 🇬🇧 United Kingdom, 🇮🇪 Ireland, 🇳🇿 New Zealand, 🇦🇹 Austria
Available languages
English, bulgarian, czech, danish, german, greek, spanish, finnish, french, hindi, croatian, hungarian, indonesian, italian, japanese, korean, dutch, norwegian, polish, portuguese (european), portuguese (brazilian), russian, slovak, slovenian, swedish, thai, turkish, ukrainian, vietnamese, chinese (simplified), chinese (traditional).
Cosmo casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto, vouchers | 10 minutes – 7 business days | $10 |
Visit the Cosmo deposit page for all relevant details.
Cosmo casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per day | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 5 business days | $50 | No information | $16000 |
Visit the Cosmo withdrawal page for all relevant details.
Currencies
CAD, EUR, GBP, NZD, USD
Crypto supported
BTC, ETH, USDT
Availability may differ by country, payment provider.
Latest updates: N/A
User verification and KYC
Required before withdrawing funds. Takes 24 hours up to 10 days.
Required documents:
- Proof of identity
- Proof of address
May Apply:
- Proof of payment
- Selfie with ID
Cosmo casino license
- 00884 by 🇨🇦 Kahnawake gaming commission.
If your question is “Is Cosmo casino legit?” then yes - it is a legitimate and properly licensed casino.
Customer support
| Live chat | |
|---|---|
| Available 24/7 | support@crhelpdesk.com |
Rules
Cosmo complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 4 | 27 |
| AskGamblers | N/A | N/A |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint about Cosmo casino, you can submit it here:
Complaints summary
The majority of complaints center on withdrawal delays exacerbated by strict KYC verification processes, often leading players to reverse pending withdrawals. While some payment issues are eventually resolved, many complaints are closed or rejected because players stop responding or gamble away their funds during the waiting period.
Common complaints
- Withdrawal delays: A player from Ireland experienced delays in receiving their winnings but confirmed the funds were successfully received after a short period. Status: resolved. [1]
- Verification loop: Dutch player struggled to withdraw over €16,000 due to repeated document requests and lack of support access, eventually gambling away the balance in frustration. Status: closed. [2]
- Technical issues: German player reported technical errors within a specific game; the complaint was rejected as the issue lay with the game provider, not the casino.[3]
- Responsible gambling: A player attempted to close their account but faced hurdles and lack of communication from the casino, eventually stopping their response to the mediator.[4]
Cosmo reviews
| Source | Rating | Reviews |
|---|---|---|
| TrustPilot | 2.0/5 | 46 |
| AskGamblers | N/A | N/A |
| CasinoGuru | 6.4 | 9 |
Overall sentiment
The overall sentiment for Cosmo casino is predominantly negative. While a minority of users praise the initial ease of use and game variety, the vast majority of trusted reviews cite severe trust issues related to withdrawal refusals, technical glitches, and unresponsive support.
Positive feedback
- Withdrawal Success: A few reviewers mentioned that their first withdrawal experience was smooth and direct to their debit card, although subsequent attempts sometimes faced issues.[5]
Negative Feedback
- Confiscation risks: Users frequently report that withdrawals are delayed or rejected due to vague terms, particularly regarding "Risk Management" checks. In some cases, accounts are blocked after submitting proof of earnings, leading to accusations of fraud.[5]
- Laggy Gameplay: Several players describe the site as "glitchy" with machines that lag or freeze, especially during winning streaks. This leads to suspicion that the games are manipulated to prevent payouts.[5]
Cosmo bonuses
For detailed bonus information, see the Cosmo Bonuses page.
| Bonus name | Max cash bonus | Max free spins |
|---|---|---|
| Deposit bonus | $250 | 150 |
Cosmo games
Over 1000 of slots, progressive jackpots, table games (blackjack, roulette, baccarat), video poker, live casino, scratch cards.
Best Cosmo slots
| Game | RTP | Released | Provider |
|---|---|---|---|
| Immortal Romance | 96.86% | 2011 | Microgaming |
| Mega Moolah | 88.12% | 2006 | Microgaming |
| Thunderstruck II | 96.65% | 2010 | Microgaming |
Latest added: No information.
Game providers
Over 10.
Visit Cosmo games and providers page for more details.
Cosmo apps
| Platform | Availability |
|---|---|
| iOS | ❌ |
| Android | ❌ |
| Desktop | ❌ |
| Progressive web app | ❌ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.
Cosmo sister sites
- Aztec Riches
- Blackjack Ballroom
- Captain Cooks
- Action
- Classic
- Kingdom
- Challenge
- Colosseum
- Golden Reef
- Golden Tiger
- Grand Hotel
- Grand Mondial
- Lucky Emperor
- Luxury
- Music Hall
- Nostalgia
- Phoenician
- Players Palace
- Quatro
- UK Club
- Vegas Country
- Vegas Slot
- Villento
- Virtual City
- Yukon Gold
- Zodiac
Sources
- ↑ https://casino.guru/complaints/cosmo-casino-player-s-withdrawal-has-been-delayed-3
- ↑ https://casino.guru/complaints/cosmo-casino-player-s-withdrawal-delayed-and-support
- ↑ https://casino.guru/complaints/cosmo-casino-player-s-experiencing-technical-difficulties
- ↑ https://casino.guru/complaints/cosmo-casino-the-player-struggles-to-close-his-account
- ↑ 5.0 5.1 5.2 https://www.trustpilot.com/review/www.cosmocasino.com?search=freeze