Luxury casino online
| Sign Up | Register |
|---|---|
| Login | Login |
| Foundation | 2001 |
| Current Status | Active |
| Min. Deposit | $10 |
| Rating | 7.7/10 |
| Business Names | Apollo Entertainment Ltd |
| Affiliate Program | Rewards affiliates |
| Last Updated | 10.12.2025 |
CasiPendium opinion
Luxury casino is licensed by the uk gambling commission and the ontario regulator, which confirms legal operation and basic player protection. Payment reliability is mixed, with verified complaints about delayed and disputed withdrawals, although many cases were ultimately resolved. User experience is supported by a large game library and wide language coverage, but is weakened by slow withdrawals and strict verification procedures. Overall risk level is moderate based on complaint history and mixed review scores.
Final verdict: Recommended.
Pros and cons
- Trusted UK/Ontario license.
- High ratings.
- Large game library.
- High ratings.
- 48-hour pending withdrawals.
- Strict KYC procedures.
- No mobile apps.
Available countries
๐จ๐ฆ Canada, ๐ณ๐ฟ New Zealand, ๐ฌ๐ง United Kingdom, ๐ฆ๐น Austria, ๐ซ๐ฎ Finland, ๐ฎ๐ณ India, ๐ฎ๐ช Ireland, ๐ฑ๐บ Luxembourg, ๐ฒ๐น Malta, ๐ธ๐ฐ Slovakia, ๐ธ๐ฎ Slovenia, ๐ฐ๐ท South Korea.
Available languages
English, bulgarian, czech, danish, german, greek, spanish, finnish, french, hindi, croatian, hungarian, indonesian, italian, japanese, korean, dutch, norwegian, polish, portuguese (european), portuguese (brazilian), russian, slovak, slovenian, swedish, thai, turkish, ukrainian, vietnamese, chinese (simplified), chinese (traditional).
Luxury casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes โ 7 business days | $10 |
Visit the Luxury casino deposit page for all relevant details.
Luxury casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per week | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes โ 7 business days | $50 | No information | $16000 |
Visit the Luxury casino withdrawal page for all relevant details.
Currencies
CAD, USD, EUR, GBP.
Crypto supported
BTC, ETH, USDT.
Availability may differ by country and payment provider.
User verification and KYC
Required before withdrawing funds. It takes 24 hours up to 10 days.
Required documents:
- Proof of identity
- Proof of address
May Apply:
- Proof of payment
- Selfie with ID
Luxury casino license
- 38620 by ๐ฌ๐ง UK gambling commission.
- OPIG1246863 by ๐จ๐ฆ Alcohol and gaming commission of Ontario.
If your question is โIs Luxury casino legit?โ then yes - it absolutely yes.
Customer support
| Live chat | |
|---|---|
| Available 24/7 | support@crhelpdesk.com |
Rules
Luxury complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 4 | 27 |
| AskGamblers | 0 | 8 |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:
- https://www.agco.ca/en/general/questions-complaints-and-objections
- https://www.gamblingcommission.gov.uk/public-and-players/complaints
Complaints summary
Most complaints revolve around problematic withdrawals โ either delays, refusals or losses โ and bonuses not being credited. Some issues arise from account verification or bonus-terms enforcement. A few complaints remain unresolved.
Common complaints
- Confiscated winnings: Player had ยฃ4,779 in winnings confiscated because they allegedly failed to provide specific verification documents (photo of ID and 30-day bank statement) within the casino's required timeframe. Status: resolved. [1]
- Blocked loyalty points: Player from Germany reported that their VIP loyalty points (worth โฌ84) were blocked and could not be withdrawn; the casino cited their right to revoke bonuses at discretion. [2]
- Withdrawal delays: player experienced long delays with a withdrawal of โฌ10,000, though the issue was eventually settled after the complaint was made public.. [3]
Luxury reviews
| Source | Rating | Reviews |
|---|---|---|
| TrustPilot | 4.3/5 | 4629 |
| AskGamblers | 5.3/10 | 33 |
| CasinoGuru | 9.1/10 | 19 |
Overall sentiment
Playersโ experiences with Luxury casino are mixed: many appreciate the variety of games, responsive support and eventual payouts, while a notable portion criticizes slow withdrawals, heavy verification procedures and occasional technical problems.
Positive feedback
- Generous bonuses: Multiple reviews highlight the generous welcome bonuses and loyalty rewards, with one user specifically mentioning they received free money just for being a loyal player.[4]
- Technical Performance: A long-term player (5 years) praised the platform's stability, noting they never experienced technical issues and rated every aspect 5 stars.[4]
Negative feedback
- Poor Customer Service: Player described being "fobbed off" by customer service when inquiring about a delayed withdrawal, with staff blaming bank holidays and referring them to an unreachable "Risk Management" department.[5]
- Slow Withdrawals: Users frequently complain about the 48-hour mandatory pending period for withdrawals, with some reporting total wait times of up to 4 days (96 hours).[4]
Luxury bonuses
For detailed bonus information, see the Luxury casino bonuses page.
| Bonus name | Max cash bonus | Max free spins |
|---|---|---|
| Deposit | $1500 | Not available |
Luxury games
Over 850 of slots/video slots, blackjack, roulette, video poker, progressive jackpots, live dealer games, baccarat, table games, variety games (keno, craps, bingo, scratch cards).
Best Luxury slots
| Game | RTP | Released | Provider |
|---|---|---|---|
| 10000 Wishes | 96.27% | 2021 | Alchemy gaming |
| 108 Heroes | 96.56% | 2016 | Microgaming |
| 11 Champions | 95.93% | 2020 | Gameburger studios |
Latest added:
No information.
Game providers
Over 35.
Visit Luxury casino games and providers page for more details.
Luxury apps
| Platform | Availability |
|---|---|
| iOS | โ |
| Android | โ |
| Desktop | โ |
| Progressive web app | โ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.
Luxury sister sites
- Aztec Riches
- Blackjack Ballroom
- Captain Cooks
- Action
- Classic
- Kingdom
- Challenge
- Colosseum
- Cosmo
- Golden Reef
- Golden Tiger
- Grand Hotel
- Grand Mondial
- Lucky Emperor
- Music Hall
- Nostalgia
- Phoenician
- Players Palace
- Quatro
- UK Club
- Vegas Country
- Vegas Slot
- Villento
- Virtual City
- Yukon Gold
- Zodiac
Sources
- โ https://www.askgamblers.com/casino-complaints/luxury-casino-winnings-confiscated-as-account-not-fully-verified-in-3-weeks
- โ https://casino.guru/complaints/luxury-casino-player-s-vip-points-restricted-in-luxury
- โ https://www.askgamblers.com/casino-complaints/luxury-casino-refusing-to-pay-eur10-000-withdrawal
- โ 4.0 4.1 4.2 https://www.trustpilot.com/review/luxury.casino
- โ https://www.casinomeister.com/forums/threads/luxury-casino-from-casino-rewards-slow-payout-withdrawal-day-7.71506/