MexLucky Casino
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| Sign Up | Register |
|---|---|
| Sign In | Login |
| Foundation | 2023 |
| Current Status | Active |
| Business Name | Pistis Trade N.V. |
| Last Updated | 12.01.2026 |
MexLucky Casino is a legally licensed platform operating under the Curaçao Gaming Control Board, offering a large game library and a dedicated mobile app for Android users. However, the operator presents a significant risk profile due to documented complaints regarding uncredited deposits, aggressive account closures during withdrawal attempts, and a lack of cooperation with third-party dispute mediators. Based on the limited number of verified complaints and reviews, platform is generally classified as a platform that may be used at the user’s own risk.
Final verdict: Not recommended.
Pros and cons
- Large game library.
- 24/7 support.
- Limited countries.
- Spanish only.
- Low withdrawal limit.
- Unresolved disputes.
Available countries
🇲🇽 Mexico.
Available languages
Spanish.
MexLucky casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-wallets, vouchers, crypto | 10 minutes – 7 business days | No information |
MexLucky casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per week | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | No information | No information | $5000 |
Currencies
MXN.
Crypto supported
BTC, ETH, USDT, TRX.
Availability may differ by country and payment provider.
User verification and KYC
Required before withdrawing funds. It takes 24 hours up to 10 days.
Required documents:
- Proof of identity
- Proof of address
May apply:
- Proof of payment
- Selfie with ID
MexLucky casino license
- OGL/2024/1670/1153 by 🇨🇼 Curacao gambling board.
If your question is ‘Is MexLucky casino legit?’ then yes - it is a legitimate and properly licensed casino.
Customer support
| Live chat | |
|---|---|
| Available 24/7 | support@mexlucky.com |
Rules
Last updated: 20.01.2023
MexLucky complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 1 | 0 |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:
Complaints summary
Available complaints primarily concern deposit crediting issues and account closures linked to alleged fraud indicators. Several cases were closed without a definitive outcome due to a lack of continued communication from either the player or the operator. However, the small number of publicly documented complaints means that the dataset is insufficient to draw broad or statistically reliable conclusions about the casino’s overall practices.
Common complaints
- Security & fraud checks: Complaints in this category involve the casino blocking player accounts and confiscating winnings, often citing fraud or without providing specific reasons. The casino has demonstrated a lack of cooperation with mediation services in resolving these high-value disputes. Status: closed. [1]
- Withdrawal delay: Players frequently encounter payment integration failures where deposits are deducted from their bank accounts but fail to appear in their casino balances. These cases are often complicated by the players' failure to respond to follow-up inquiries from the dispute resolution team. Status: rejected. [2]
MexLucky reviews
Not enough public reviews.
MexLucky casino bonuses
| Bonus type | Max cash bonus | Max free spins |
|---|---|---|
| Welcome | $300 | Not available |
| Deposit | $150 | Not available |
MexLucky games
Over 3000 titles across slots, dice, crash games, mines, keno, and roulette.
Best MexLucky slots
| Game | RTP | Released | Provider |
|---|---|---|---|
| Fortune Gems 2 | 97.00% | 2023 | TaDa Gaming |
| Money Coming | 97.00% | 2021 | Jili Games |
| Crazy 777 | 97.01% | 2019 | TaDa Gaming |
| Fortune Gems | 96.65% | 2021 | TaDa Gaming |
| Fortune Ox | 96.75% | 2021 | PG Soft |
Game providers
Over 9.
MexLucky apps
| Platform | Availability |
|---|---|
| iOS | ❌ |
| Android | ✅ |
| Desktop | ❌ |
| Progressive web app | ❌ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.
MexLucky sister sites
MexLucky casino FAQ
Sources
The information presented is collected from publicly available sources and displayed for informational purposes only.