NeoSpin casino online
|
|
| Sign Up | Register |
|---|---|
| Login | Login |
| Foundation | 2022 |
| Current Status | Active |
| Min. Deposit | $20 |
| Rating | 8.2/10 |
| Business Names | Hollycorn N.V. |
| Affiliate Program | Alpha affiliates |
| Last Updated | 10.12.2025 |
CasiPendium opinion
NeoSpin offers a large and diverse game selection with many payment and crypto options, which supports a solid user experience. However, repeated reports of withdrawal delays and verification problems — combined with a license from a lower-scrutiny jurisdiction — raise concerns about payment reliability. Overall risk is moderate; only players comfortable with possible delays should consider using the casino.
Final verdict: Recommended.
Pros and cons
- Massive game library.
- High withdrawal limits.
- Fast crypto payouts.
- Verification delays.
- No no-deposit bonus.
- Mixed reliability of payouts.
Available countries
🇦🇺 Australia, 🇨🇦 Canada, 🇩🇪 Germany, 🇳🇿 New Zealand, 🇩🇰 Denmark, 🇦🇹 Austria, 🇨🇭 Switzerland, 🇮🇪 Ireland, 🇸🇮 Slovenia, 🇦🇪 UAE.
Available languages
English, arabic, deutsch, french.
NeoSpin casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $20 |
Visit the NeoSpin deposit page for all relevant details.
NeoSpin casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per week | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $30 | $4000 | $30000 |
Visit the NeoSpin withdrawal page for all relevant details.
Currencies
USD, AUD, EUR, NZD, CAD
Crypto supported
BTC, ETH, USDT, LTC, DOG, TRX, XRP, ADA, BCH, BNB
Availability may differ by country and payment provider.
Latest updates: N/A
User verification and KYC
Required before withdrawing funds. It takes 24 hours up to 10 days.
Required documents:
- Proof of identity
- Proof of address
May Apply:
- Proof of payment
- Selfie with ID
NeoSpin casino license
- OGL/2023/176/0095 by 🇨🇼 Curaçao gaming control board.
If your question is ‘Is NeoSpin Casino legit?’ then yes - it is a legitimate and properly licensed casino.
Customer support
| Live chat | |
|---|---|
| Available 24/7 | support@neospin.com |
Rules
NeoSpin complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 6 | 101 |
| AskGamblers | 0 | 2 |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:
Complaints summary
Player complaints against NeoSpin often relate to delayed withdrawals or slow payout processing. Some of these are eventually resolved following intervention by complaint-resolution services; others remain problematic when delays or lack of transparency persist.
Common complaints
- Withdrawal delay due to verification: Player from Australia experienced significant delays in withdrawing winnings despite reportedly submitting all required identification documents. Player found the live chat support unhelpful in resolving the specific verification hurdles. Status: closed. [1]
- Self-exclusion: Player from Slovenia requested a refund after losing funds, arguing they should have been blocked because they were already self-excluded from other casinos owned by the same operator. The complaint was rejected because self-exclusion does not automatically apply across all associated brands unless specified. [1]
- Self-exclusion: Player reported that their withdrawal request of €4,925 had been pending for 10 days. They contacted their VIP manager multiple times; after filing a complaint via AskGamblers, the casino responded that the bets needed verification, then confirmed payout would be processed. Status: resolved. [2]
NeoSpin reviews
| Source | Rating | Reviews |
|---|---|---|
| TrustPilot | 4.2/5 | 1227 |
| AskGamblers | 8.9/10 | 29 |
| CasinoGuru | 7.2/10 | 37 |
Overall sentiment
Player feedback on NeoSpin is mixed: many users report satisfaction with game variety, bonuses, and customer support, while a significant minority cite serious withdrawal problems — including delayed or missing payments — which undermines trust.
Positive feedback
- Fast withdrawals for some users: Several reviews praise the speed of payouts, particularly for crypto and e-wallet transactions, with some users receiving funds almost instantly.[3]
- Responsive VIP management: High-volume players report excellent personal service from VIP managers, citing quick resolutions to issues and personalized bonuses.[4]
Negative feedback
- Verification loop: Users frequently report submitting documents multiple times, only to have them rejected for unclear reasons or to be asked for the same files again.[1]
- 'Unresponsive support": Complaints highlight frustration with support staff who provide vague, scripted responses ("working on your request") while withdrawals remain pending for over 10 days.[1]
NeoSpin bonuses
For detailed bonus information, see the NeoSpin bonuses page.
| Bonus name | Max cash bonus | Max free spins |
|---|---|---|
| Deposit | $3000 | 300 |
| Reload bonus | $650 | Not available |
| Cashback | 20% | Not available |
| Tournaments | $30000 | Various |
NeoSpin games
Over 6300 slots, live casino, jackpot games, table games, crypto games and crash games.
Best NeoSpin slots
| Game | RTP in % | Released (Year) | Provider |
|---|---|---|---|
| Thunder Coins XXL: Hold and Win | 96.00% | 2025 | Playson |
| Elephant's Gold: Bonus Combo | 95.95% | 2024 | NetGame |
| Starlight Princess 1000 | 96.50% | 2023 | Pragmatic Play |
| Big Catch Bonanza: Perfect Haul | 96.05% | 2024 | NetGame |
| Merge Up 2 | 98.00% | 2025 | BGaming |
Latest added: No information.
Game providers
Over 70.
Visit NeoSpin games and providers page for more details.
NeoSpin apps
| Platform | Availability |
|---|---|
| iOS | ❌ |
| Android | ❌ |
| Desktop | ❌ |
| Progressive web app | ✅ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.