Nine Casino
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| Sign Up | Register |
|---|---|
| Sign In | Login |
| Foundation | 2023 |
| Current Status | Active |
| Min. Deposit | $15 |
| Rating | 7.8 |
| Business Name | Uno Digital Media B.V. |
| Last Updated | 12.01.2026 |
Nine casino operates under a valid Curaçao license and provides broad payment options, including cryptocurrency, with defined processing times and withdrawal limits. User feedback and complaint records indicate that payments are generally completed, but delays and verification requirements are frequent sources of dispute, particularly for larger withdrawals. The platform offers a large game selection, many providers, and responsive customer support, contributing to a generally positive user experience. Based on documented complaints, security practices and payout handling, the overall risk level is moderate.
Final verdict: Use with caution.
Pros and cons
- Crypto payments.
- Large game library.
- Strict verification process.
- Withdrawal delays.
- Bonus disputes.
Available countries
🇨🇦 Canada, 🇦🇺 Australia, 🇳🇿 New Zealand, 🇿🇦 South Africa, 🇳🇴 Norway, 🇵🇱 Poland, 🇨🇿 Czech Republic, 🇧🇬 Bulgaria, 🇷🇴 Romania, 🇭🇷 Croatia, 🇧🇷 Brazil.
Available languages
English, spanish, french, czech, german, greek, polish, italian, norwegian, slovak, slovenian, hungarian, bulgarian, romanian, portuguese, turkish.
Nine casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $15 |
Nine casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per week | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $50 | $15000 | $15000 |
Currencies
EUR, USD, CAD, AUD, NZD, NOK, CZK, ZAR, BGN, HRK, RON, PLN, BRL.
Crypto supported
BTC, ETH, LTC, DOGE, USDT, TRX.
Availability may differ by country and payment provider.
User verification and KYC
Required before withdrawing funds. It takes 24 hours up to 10 days.
Required documents:
- Proof of identity
- Proof of address
May apply:
- Proof of payment
- Selfie with ID
Nine casino license
- OGL/2024/1267/0760 by 🇨🇼 Curacao gambling board.
If your question is ‘Is Nine casino legit?’ then yes - it is a legitimate and properly licensed casino.
Customer support
| Live chat | |
|---|---|
| Available 24/7 | support@ninecasino.com |
Rules
Last updated:
Nine complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 13 | 234 |
| AskGamblers | 0 | 38 |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:
Complaints summary
Most complaints relate to delayed withdrawals and verification requirements, with a significant number closing due to non-response or being rejected after rule or security reviews. Bonus-related disputes and account actions are frequently upheld based on terms, while technical and payment-method issues show mixed outcomes depending on documentation and cooperation.
Common complaints
- Verification issues: Complaints frequently involve strict requirements for cryptocurrency wallet verification, such as demands for uncropped screenshots or specific transaction details that some wallets do not display. Players also report frustration with repeated requests for documents on previously verified accounts after significant wins. Status: resolved. [1]
- Withdrawal delay: Many delays occur within the first two weeks of a request, often stemming from standard processing times or miscommunication regarding transaction status. These issues are typically resolved once the casino confirms the transfer or the player provides proof of non-receipt. Status: resolved. [2]
- Security & fraud checks: The casino strictly enforces policies against multi-accounting, VPN usage, and betting patterns indicative of strategy abuse. Accounts flagged for these violations are consistently closed, and associated winnings are confiscated without recourse. Status: rejected. [3]
Nine casino reviews
| Source | Rating | Reviews |
|---|---|---|
| TrustPilot | 4.6/5 | 6238 |
| AskGamblers | 6.2/10 | 42 |
| CasinoGuru | 9.3/10 | 142 |
Overall sentiment
Overall, negative feedback concentrates on payment friction (pending deposits, missing refunds, rejected payouts), verification-related delays, and account actions described as suspensions or closures. Positive feedback most often highlights fast withdrawals, smooth verification, helpful support, and a broad game selection, with recurring praise for bonuses and ease of use.
Positive feedback
- Support: Positive feedback for support highlights agents who are helpful, friendly, and effective at guiding players through issues. Users appreciate being walked through processes and feel valued when their queries are resolved quickly.[4]
- Withdrawal: Satisfied players frequently praise the speed and reliability of the withdrawal system, often citing it as a key reason for their high rating. Many report receiving funds directly to their bank accounts within 24 hours, contrasting this favorably with other casinos.[5]
Negative feedback
- Verification: Players express significant frustration with the verification process, often describing it as a barrier to withdrawing funds. Complaints highlight rejected documents even when they appear valid (e.g., correct file types), repeated requests for the same information, and strict requirements for proof of income or specific e-wallet transaction screenshots.[6]
- Withdrawal: Withdrawal delays are a primary source of negative feedback, with players reporting missing funds and long waiting periods well beyond the stated processing times. Some users describe their winnings as "disappearing" between the casino and their bank, while others feel the casino uses delays as a tactic to avoid paying out large sums.[7]
- Payment methods: Issues with deposits are also prevalent, with players reporting that "instant" deposit methods like Monzo or bank transfers are taking days to clear. Players express disappointment that modern banking standards for instant payments are not being met, causing unnecessary delays in gameplay.[8]
Nine casino bonuses
| Bonus type | Max cash bonus | Max free spins |
|---|---|---|
| Welcome | $3000 | 50 |
| Cashback | 25% | |
| Reload | $150 |
Casino bonus terms: https://ninecasino.com/bonus-terms
Nine games
Over 5000 titles across slots, live casino, table games, jackpots, video poker, sport betting and crash games.
Best Nine slots
| Game | RTP | Released | Provider |
|---|---|---|---|
| Book of Dead | 96.21% | 2016 | Play'n GO |
| Starburst | 96.09% | 2012 | NetEnt |
| Gates of Olympus | 96.50% | 2021 | Pragmatic Play |
| Wolf Gold | 96.01% | 2017 | Pragmatic Play |
| Sweet Bonanza | 96.48% | 2019 | Pragmatic Play |
Game providers
Over 86.
Nine apps
| Platform | Availability |
|---|---|
| iOS | ❌ |
| Android | ❌ |
| Desktop | ❌ |
| Progressive web app | ❌ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.
Nine sister sites
Nine casino FAQ
Sources
The information presented is collected from publicly available sources and displayed for informational purposes only.
- ↑ https://casino.guru/complaints/ninecasino-player-s-withdrawal-is-delayed-due-to-account
- ↑ https://casino.guru/complaints/ninecasino-player-believes-that-their-withdrawal-has-4
- ↑ https://casino.guru/complaints/ninecasino-player-s-account-has-been-closed-and-funds
- ↑ https://www.trustpilot.com/reviews/69021dcae79bf65ece1bf905
- ↑ https://www.trustpilot.com/reviews/695541bbe01179b94a606dbb
- ↑ https://www.trustpilot.com/reviews/692c596a4cf9947e8fcc4b7d
- ↑ https://www.trustpilot.com/reviews/68f0269319194690dacecaa6
- ↑ https://www.trustpilot.com/reviews/694698c16c81d4706940a49a