Jump to content

Richard casino online

From Casipendium



Richard Casino Quick Facts
     Official logo of Richard Casino
Sign Up Register
Login Login
Foundation 2023
Current Status Active
Min. Deposit $20
Rating 8.6/10
Business Names Hollycorn N.V.
Affiliate Program StayPartners
Last Updated 12.12.2025

CasiPendium opinion

Richard casino is a licensed Curaçao operator offering over 5000 games, 114+ providers, and broad payment coverage including crypto, but it shows inconsistent withdrawal reliability. Verified complaints highlight delays, strict kyc, and occasional account closures, though the casino has resolved many disputes and maintains active customer support. User experience is generally strong due to large game variety and good vip service, but the overall risk level is moderate because of some payment-related issues.

Final verdict: Recommended.

Pros and cons

✅ Pros
  • Massive game library.
  • Ok withdrawal limits.
  • Generous welcome package.
❌ Cons
  • Withdrawal delays.
  • Strict verification.
  • Mixed reviews.

Available countries

🇦🇺 Australia, 🇨🇦 Canada, 🇳🇿 New Zealand, 🇳🇴 Norway, 🇩🇪 Germany, 🇦🇹 Austria, 🇩🇰 Denmark, 🇨🇭 Switzerland, 🇮🇪 Ireland, 🇮🇹 Italy, 🇸🇮 Slovenia.

Available languages

English, norwegian, german, latvian, french.

Richard casino deposits

Deposit methods Processing time Minimum
Bank cards, bank transfers, e-wallets, crypto 10 minutes – 7 business days $20

Visit the Richard deposit page for all relevant details.

Richard casino withdrawal

Withdrawal methods Processing time Minimum Maximum per week Maximum per month
Bank cards, bank transfers, e-wallets, crypto 10 minutes – 7 business days $20 $10000 $30000

Visit the Richard withdrawal page for all relevant details.

Currencies

AUD, EUR, USD, CAD, NOK, NZD.

Crypto supported

BTC, BCH, ETH, LTC, DOG, USDT.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

  • Proof of identity
  • Proof of address

May apply:

  • Proof of payment
  • Selfie with ID

Richard casino license

If your question is ‘Is Richard Casino legit?’ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat Email
Available 24/7 support@richardcasino.com

Rules

Last updated on: No information.

Richard complaints

Source Active complaints Solved
CasinoGuru 0 21
AskGamblers 1 2

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

Complaints summary

Richard Casino receive numerous complaints, primarily concerning withdrawal delays, strict verification procedures, and the application of bonus terms such as maximum win caps. A significant portion of these complaints are rejected because players fail to respond to follow-up inquiries or because the casino’s actions are found to be in line with its terms and conditions. However, the casinos have demonstrated a willingness to resolve issues and offer compensation in cases involving technical errors or genuine misunderstandings.

Common complaints

  • Withdrawal delay: A player from Alberta struggled to withdraw $12000 due to repeated rejection of documents like bank statements and void cheques. The casino cited address discrepancies despite the player providing customized documentation. Status: closed. [1]
  • Winnings confiscation: German player was accused of fraud after a €24000 wager session, leading to confiscated winnings and a deposit refund. Following intervention, the casino agreed to return the full winnings as a gesture of goodwill. Status: closed. [2]
  • Withdrawal rejected: Australian player won a jackpot but had their account deleted and withdrawal rejected for providing incorrect banking details. The casino was found to have fulfilled its obligations based on the user's agreement. Status: rejected. [3]
  • Document verification: Australian player had their ID rejected and winnings denied due to alleged duplicate accounts. The casino eventually resolved the issue and paid the winnings. Status: resolved. [4]

Richard reviews

Source Rating Reviews
TrustPilot 3.0/5 136
AskGamblers 8/10 92
CasinoGuru 9.2/10 48

Overall sentiment

Player sentiment is mixed but generally more positive. While some users praise fast payouts and excellent VIP treatment, a significant number report serious issues related to withdrawals, verification, and confiscated winnings. Although the casino actively responds to feedback, many complaints concerning strict terms and technical delays remain unresolved.

Positive feedback

  • VIP program: Players frequently praise the VIP program, noting that personal managers provide excellent service, quick responses, and generous gifts. One user specifically mentioned their manager "Eugene" for outstanding support.[5]
  • Fast withdrawals: Despite negative reports, some users experience very fast cashouts, with one player claiming "15min cashouts" and no problems with the process. This suggests that verification and payment speed can vary significantly between users.[6]
  • User experience: Reviews highlight the casino's easy-to-navigate app and wide selection of games from top providers. New players often appreciate the welcome bonuses and the overall look and feel of the platform.[7]

Negative feedback

  • Withdrawal issues: Several users report severe difficulties withdrawing winnings, citing technical issues, repeated document rejections, and long delays. One user mentioned a $12000 withdrawal being withheld due to "address discrepancies" despite providing extensive proof.[8]
  • Account closures and bans: Some reviews mention sudden account closures without clear explanations, often after a player attempts to withdraw significant winnings. Users feel the casino uses terms and conditions to justify banning winning players.[9]

Richard bonuses

For detailed bonus information, see the Richard bonuses page.

Bonus name Max cash bonus Max free spins
Deposit $5000 500
Reload $500 150
Birthday $500 30

Richard games

Over 5000 titles across slots, crash games, live games, bingo, keno, blackjack, roulette, baccarat, poker and craps.

Best Richard slots

Game RTP Released Provider
Wisdom of Athena 96.07% 2023 Pragmatic Play
Turkey Mayhem 96.20% 2024 Spinomenal
Elephant’s Gold Bonus Combo 95.95% 2024 NetGame
Dolphin’s Wealth Hold & Win 97.10% 2023 1spin4win
Hot Money 96.08% 2024 TrueLab Games

Latest added: No information.

Game providers

Over 114.

Visit Richard games and providers page for more details.

Richard apps

Platform Availability
iOS
Android
Desktop
Progressive web app

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Richard sister sites

Sources