RocketPlay casino withdrawal
|
|
|
| Brand Review | RocketPlay |
|---|---|
| Sign Up | Register |
| Sign In | Login |
| Withdrawal methods: | |
| Minimum withdrawal | $20 |
| Official Rules | Casino rules |
| Other: | |
| Support | support@rocketplay.com |
| Launched | 2020 |
| Last Updated | 13.01.2026 |
Online gambling is for 18+ users only and may be restricted in your region. Always review the casinos official terms, rules, and withdrawal policies before playing. We strongly advise completing full KYC verification early, as withdrawals may be delayed or denied without it. This page is for informational purposes only—always follow the operator’s official instructions and gamble responsibly.
How to withdraw at Rocket Play casino?
Step 1: Log in to your account.
Step 2: At the bottom right of the screen, tap the “Balance” icon.
Step 3: Select "Cashbox".
Step 4: Click "Withdraw" in opened cashbox.
Step 4: Enter the amount, payment details and click submit.
Step 5: Request processed, the funds will be credited. Note: If you’re experiencing Rocket Play withdrawal not working issue, contact support.
⚠️ Submitting multiple withdrawals may result in automatic cancellation.
Rocket Play withdrawal options
- Bank cards: Visa, Mastercard, Maestro.
- Bank transfers: Inpay, Wire Transfer, Interac e-Transfer.
- E-wallets: MiFinity, MuchBetter, iDebit, ecoPayz, InstaDebit, Skrill, Neteller, Neosurf.
- Crypto: TC, BCH, ETH, LTC, DOGE, USDT.
Note: Some methods are region-specific; availability can vary by country/currency.
Official rules: https://rocketplay.com/terms-and-conditions
Official FAQ: https://rocketplay.com/faq
Rocket Play withdrawal time
| Payment method | Casino declares | Payment processing | Player experience |
|---|---|---|---|
| Bank card | 0-24 hours | 3-5 business days | 3-6 business days |
| Bank transfers | 0-24 hours | 3-5 business days | 4-8 business days |
| E-wallet | 0-24 hours | 1-60 minutes | 0-2 hours |
| Crypto | 0-24 hours | 1-60 minutes | 0-2 hours |
Fastest way to withdraw from Rocket Play casino is: crypto or e-wallets.
Note: Rocket Play Instant withdrawals are not guaranteed. Processing times are based on publicly available player reviews and complaints.
Rocket Play casino withdrawal limits
| Payment method | Minimum | Daily limit | Monthly limit | Monthly limit for VIP |
|---|---|---|---|---|
| Bank cards | $30 | $2000-$4000 | $20000 | Individual |
| Bank transfer | $200 | $2000-$4000 | $20000 | Individual |
| E-wallets | $30 | $2000-$4000 | $20000 | Individual |
| Crypto | $20 | $2000-$4000 | $20000 | Individual |
Hidden limit practices:
- Wagering & win caps: Users report strict enforcement of "bonus abuse" clauses where winnings are confiscated if bet sizes exceeded limits (often $5) during wagering. Additionally, no-deposit bonuses have hard caps on withdrawals (e.g., $50-$75), and any excess balance is voided upon withdrawal request.
- Deposit turnover: Standard anti-money laundering (AML) rules require deposits to be wagered 3x before withdrawal is permitted without fees; failure to do so may result in rejection or fees.
Rocket Play payouts fees and commissions
- Bank transfer fees: While the casino may not charge, intermediary banks often deduct $25-$50 for international wire transfers.
- Unwagered deposit fee: If player withdraws a deposit without wagering it 3 times, the casino reserves the right to charge transaction costs (typically ~10% or strictly pass on payment provider fees).
Common Rocket Play withdrawals problems
Withdrawal issues usually occur due to regulatory requirements, internal casino rules, or security checks. Below are the most common reasons and how to resolve them.
Payment method restrictions
Players are forced to use specific methods for withdrawal that differ from their deposit method, or face rejections when trying to use a valid card.[1]
How to fix payment method issues?
- Use the same method as your deposit
- Check withdrawal limits and processing times
- Ask support for assistance
Note: Restrictions and times are listed above.
Verification issues (KYC)
Players report that RocketPlay's verification process can be extremely strict, sometimes reducing account balances after wagering requirements are met, or demanding "enhanced verification" like selfies with special signs to delay payouts.[2]
How to fix verification issues?
- Complete KYC verification
- Upload clear and valid documents
- Complete KYC before withdrawal
How to reduce withdrawal risks
1. Complete KYC first.
2. Use the same method for deposit and withdrawal.
3. Avoid bonus play for cashouts.
4. Withdraw in small amounts.
5. Never re-deposit during active withdrawal.
6. Don’t keep money in your balance for too long.
KYC Requirements
- Proof of identity (POI): Passport, national ID card or driver’s license showing full name, photo, and date of birth.
- Proof of address (POA): A utility bill (electricity, water, or internet). A bank statement or government letter is also accepted if it shows your full name and address.
- Personal data in profile: Full legal name, date of birth, citizenship, phone number and residential address must match the documents.
Additional checks may apply
- Proof of payment: Photo with the middle numbers hidden or a screenshot of your e-wallet account showing your name and email.
- Selfie holding your ID.
- Source of funds: Declaration of source of funds and, in some cases, supporting documents such as payslips, bank statements or trust deeds, especially for large or frequent transactions.
Red flags of permanent withdrawal freeze
- 5+ KYC re-submissions.
- New verification requests after weeks of "pending".
- Support provides only generic template answers.
- Request to re-deposit to "unlock" withdrawals.
- Missing transaction history.
- Terms changed after withdrawal request.
Pending withdrawal resolution algorithm
| Period | Action |
|---|---|
| Day 1–3 | Wait for the withdrawal to be processed within the declared casino timeframe. |
| Day 4–7 | Contact support and request a clear written explanation of the delay or issue. |
| Day 8–14 | Demand a compliance review and submit all required KYC/AML documents together in a single message. |
| Day 15+ | File public complaints on reputable mediators such as CasinoGuru and AskGamblers. |
- Prepare a regulator complaint via the license authority: Curaçao gaming control board.
Rocket Play withdrawal FAQ
Why Rocket Play may cancel or void a withdrawal?
Withdrawals are typically cancelled for incomplete KYC verification, breach of bonus terms (e.g., max bet violation), or if the deposit was not wagered 3x (AML policy).
Does Rocket Play allow withdrawal of deposits without wagering?
No, you must wager deposits at least 3 times before withdrawing. Withdrawing early may incur fees or result in the refusal of the request.
What is Rocket Play casino minimum withdrawal?
The minimum is generally $20-$30 for most methods, though bank transfers can have a higher minimum around $200 depending on the region.
How long does Rocket Play withdrawal take?
Crypto and e-wallets are usually processed within 0-2 hours. Bank cards and transfers take 3-7 business days.
Why is my Rocket Play withdrawal taking so long?
Delays are usually caused by the Finance Department's workload, additional security checks (KYC), or bank processing times on weekends.
Why Rocket Play withdrawal taking longer than usual?
If a withdrawal exceeds 24 hours for crypto/e-wallets, it is likely flagged for a deeper security review or additional verification documents are required.
Why Rocket Play won't let me withdraw?
Common reasons include: active bonus balance (wagering not met), unverified account, trying to withdraw to a method not used for deposit, or insufficient balance below the minimum limit.
Can I cancel a withdrawal on Rocket Play?
Yes, withdrawals can be cancelled by the player while they are in the "Pending" status. The funds are immediately returned to the gaming balance.
Does Rocket Play have instant withdraw?
Not instant. For verified users using cryptocurrencies or e-wallets, payouts are often close to instant or completed within an hour.
Does Rocket Play process withdrawals on weekends?
Yes, the casino team processes requests 24/7, but bank-dependent methods (cards, wire transfers) will not be processed by banks until business days.
Can I get my money back from Rocket Play?
Refunds are rare and only considered if a technical error occurred or if an account is closed within 24 hours of a transaction, provided no gameplay took place.
How to add debit card to Rocket Play to withdraw money?
You must first make a minimum deposit with that specific debit card to register it in the system. Once verified, it will appear as a withdrawal option.
References
The information presented is collected from publicly available sources and displayed for informational purposes only.