Rocket casino withdrawal
Online gambling is for 18+ users only and may be restricted in your region. Always review the casinos official terms, rules, and withdrawal policies before playing. We strongly advise completing full KYC verification early, as withdrawals may be delayed or denied without it. This page is for informational purposes only—always follow the operator’s official instructions and gamble responsibly.
How to withdraw at Rocket casino?
Step 1: Log in to your account.
Step 2: Click your balance in the upper-right corner.
Step 3: In the window that opens, select "Cashout".
Step 4: Choose a payment method.
Step 5: Enter the amount, payment details and click "Cashout".
Step 6: Request processed, the funds will be credited. Note: If you’re experiencing Rocket withdrawal not working issue, contact support.
⚠️ Submitting multiple withdrawals may result in automatic cancellation.
Rocket withdrawal options
- Bank cards: Visa, Mastercard, Maestro.
- Bank transfers: Bank transfer, Interac.
- E-wallets: Skrill, Neteller, Neosurf, EcoPayz, MiFinity, MuchBetter, Jeton, Paysafecard, iDebit, Instadebit.
- Crypto: BTC, ETH, LTC, BCH, DOGE, USDT, XRP.
Note: Some methods are region-specific; availability can vary by country/currency.
Official rules: https://www.casinorocket.com/en/terms-and-conditions
Official FAQ: https://www.casinorocket.com/en-ca/faq
Rocket withdrawal time
| Payment method | Casino declares | Payment processing | Player experience |
|---|---|---|---|
| Bank card | 0-24 hours | 3-5 business days | 3-7 days |
| Bank transfers | 0-24 hours | 3-7 business days | 5-10 days |
| E-wallet | 0-24 hours | Instant - 1 hour | 1-3 days |
| Crypto | 0-24 hours | Instant - 1 hour | 24-48 hours |
Fastest way to withdraw from Rocket casino is: crypto or e-wallet.
Note: Rocket instant withdrawals are not guaranteed. Processing times are based on publicly available player reviews and complaints.
Rocket casino withdrawal limits
| Payment method | Minimum | Daily limit | Monthly limit | Monthly limit for VIP |
|---|---|---|---|---|
| Bank cards | $20 | $1000 - $2000 | $15000 | Exceptions apply at casino sole discretion |
| Bank transfer | $20 | $1000 - $2000 | $15000 | Exceptions apply at casino sole discretion |
| E-wallets | $20 | $1000 - $2000 | $15000 | Exceptions apply at casino sole discretion |
| Crypto | $20 | $1000 - $2000 | $15000 | Exceptions apply at casino sole discretion |
Hidden limit practices:
- Player deposits: Max withdrawal amount for players with ≤3 deposits: $5000.
- Win limits on free spins: Withdrawals from "free spins" bonuses are strictly capped, often at €50 or A$75, regardless of how much you win.
- Deposit turnover rule: Standard anti-money laundering terms require deposits to be wagered at least 1x-3x before withdrawal. Failure to do so may result in the casino rejecting the withdrawal or charging a fee.
- Installment payments: Wins exceeding $15000 are divided into monthly installments of $15000 until paid in full (progressive jackpots excluded).
Rocket payouts fees and commissions
- Inactivity fee: If an account is deemed inactive (usually after 12 months), a $25 monthly administrative fee is charged to the balance until it reaches zero.
- Refund fee: If a refund is granted (e.g., for accidental deposits), all costs associated with the refund procedure are charged to the player.
- Bank transfer withdrawals fee around $20.
Common Rocket withdrawals problems
Withdrawal issues usually occur due to regulatory requirements, internal casino rules, or security checks. Below are the most common reasons and how to resolve them.
Verification issues (KYC)
Users report a frustrating cycle where the casino repeatedly rejects valid documents or requests new types of proof after previous ones were seemingly accepted, effectively stalling the payout indefinitely. A common complaint involves the rejection of bank statements or card photos that were previously uploaded or used for deposits.[1]
How to fix verification issues?
- Complete KYC verification
- Upload clear and valid documents
Note: KYC is usually required before the first withdrawal or when activity triggers additional compliance checks.
Technical or account issues (Delays)
Users report withdrawals remaining in "pending" status for days without explanation, often being told to just "wait," with requests sometimes being cancelled and needing to be re-submitted.[2]
How to fix technical issues?
Contact customer support:
- Request a clear explanation of the issue
- Ask what actions are required
Request example: Hello, could you please explain the reason for the withdrawal restriction on my account and what I need to do to resolve it?
Bonus terms violations (Confiscation)
Winnings are frequently confiscated because the player accidentally exceeded the maximum bet size (usually $5) while playing with a bonus.[3]
How to bonus related issues?
- Check wagering progress
- Confirm allowed games and bet limits
- Bonus rules: https://www.casinorocket.com/en-ca/bonus-terms
Payment method restrictions (Weekend delays)
Winnings are frequently confiscated because the player accidentally exceeded the maximum bet size (usually $5) while playing with a bonus.[4]
How to payment methods related issues?
Contact customer support:
- Request a clear explanation of the issue
- Ask what actions are required
How to reduce withdrawal risks
1. Complete KYC first.
2. Use the same method for deposit and withdrawal.
3. Avoid bonus play for cashouts.
4. Withdraw in small amounts.
5. Never re-deposit during active withdrawal.
6. Don’t keep money in your balance for too long.
KYC Requirements
- Proof of identity (POI): Passport, national ID card or driver’s license showing full name, photo, and date of birth.
- Proof of address (POA): A utility bill (electricity, water, or internet). A bank statement or government letter is also accepted if it shows your full name and address.
- Personal data in profile: Full legal name, date of birth, citizenship, phone number and residential address must match the documents.
Additional checks may apply
- Proof of payment: Photo with the middle numbers hidden or a screenshot of your e-wallet account showing your name and email.
- Selfie holding your ID.
- Source of funds: Declaration of source of funds and, in some cases, supporting documents such as payslips, bank statements or trust deeds, especially for large or frequent transactions.
Red flags of permanent withdrawal freeze
- 5+ KYC re-submissions.
- New verification requests after weeks of "pending".
- Support provides only generic template answers.
- Request to re-deposit to "unlock" withdrawals.
- Missing transaction history.
- Terms changed after withdrawal request.
Pending withdrawal resolution algorithm
| Period | Action |
|---|---|
| Day 1–3 | Wait for the withdrawal to be processed within the declared casino timeframe. |
| Day 4–7 | Contact support and request a clear written explanation of the delay or issue. |
| Day 8–14 | Demand a compliance review and submit all required KYC/AML documents together in a single message. |
| Day 15+ | File public complaints on reputable mediators such as CasinoGuru and AskGamblers. |
- Prepare a regulator complaint via the license authority: Curaçao gaming control board.
Rocket withdrawal FAQ
Why Rocket may cancel or void a withdrawal?
Common reasons include incomplete KYC verification, breach of bonus terms (like exceeding max bet), or failure to wager the deposit amount (AML rules).
Does Rocket allow withdrawal of deposits without wagering?
No. You typically must wager your deposit at least once (sometimes 3x) to comply with anti-money laundering regulations; otherwise, the withdrawal may be rejected or fees applied.
What is Rocket casino minimum withdrawal?
The minimum withdrawal amount is generally $20 (or equivalent in other currencies like C$20 / €20).
How long does Rocket withdrawal take?
It typically takes 1 to 5 days. There is a mandatory "pending" period of up to 24 hours (longer on weekends), followed by instant transfer for crypto/e-wallets or 3-5 days for bank cards.
Why is my Rocket withdrawal taking so long?
Delays are typically caused by three main factors: pending period (24-48 hours), weekend freeze, banking times: Even after approval, traditional bank transfers and card withdrawals take an additional 3–7 business days.
Why Rocket won't let me withdraw?
Withdrawals may be blocked if you have an active bonus that hasn't been wagered or if you haven't played through your real money deposit at least 3 times (AML rule). Additionally, ensure your account is fully verified and you are withdrawing to the same payment method used for depositing.
Can I cancel a withdrawal on Rocket?
Yes. During the mandatory "pending" period (which can last 24-48 hours, especially over weekends), you can manually cancel your withdrawal request from the "Cashier" section. The funds will immediately return to your playable balance. This is a standard feature often used to encourage players to continue gambling.
Does Rocket have instant withdraw?
Not truly "instant." While crypto and e-wallet transfers are instant, they only occur after the finance team approves the request, which can take 24 hours.
Does Rocket process withdrawals on weekends?
No. Player reports indicate the payment team is not active on weekends, so requests made Friday-Sunday are processed on Monday.
Can I get my money back from Rocket?
Refunds are rare and only considered if requested within the first 24 hours of the transaction. You must cover all administrative costs for the refund.
How to add debit card to Rocket to withdraw money?
You must first make a minimum deposit using that specific debit card to register it in the system. Once used for a deposit, it will appear as a valid option in the withdrawal tab.
References
The information presented is collected from publicly available sources and displayed for informational purposes only.