View source for casinos/royal-reels

{{DISPLAYTITLE:Royal Reels Casino}}
{{#seo:
|title = Royal Reels casino review - licenses, payments, games, bonuses & player safety
|description = Data-based review of Royal Reels casino covers its license, supported countries and languages, payment limits, KYC times, bonuses, game portfolio, and official complaint statistics.
}}
{{Infobox-Casino
 | brand = Royal Reels
 | image = royal-reels-logo.png
 | title =
 | signup = https://royalreels20.com/
 | login = https://royalreels20.com/
 | foundation = 2023
 | status = Active
 | min_deposit = [[:Category:$20 deposit casinos|$20]]
 | rating = 6.2
 | business_names = SoftMaya LTD
 | affiliate_program = Royal Reels partners
 | last_updated = 22.12.2025
}}
Royal reels casino operates without a valid gambling license, which significantly increases risk for players and limits dispute resolution options. Verified complaints and reviews show recurring withdrawal delays, kyc-related account closures, and inconsistent payment reliability. While the game selection is broad and some small withdrawals were reportedly processed, overall user experience is undermined by regulatory absence and unresolved complaints.<br><br>
'''Final verdict:''' Not recommended.

== Pros and cons ==

<div style="display:flex; flex-wrap:wrap; justify-content:center; gap:15px; margin:1em auto; max-width:900px;">

  <!-- PROS -->
  <div style="flex:1 1 300px; border:1px solid #ccc; padding:15px; background:#f4fff4; max-width:400px;">
    <div style="text-align:center; font-weight:bold; margin-bottom:0.5em;">✅ Pros</div>
    <ul style="margin:0; padding-left:20px; text-align:left;">
      <li>Large game library.</li>
      <li>Crypto payments supported.</li>
      
    </ul>
  </div>

  <!-- CONS -->
  <div style="flex:1 1 300px; border:1px solid #ccc; padding:15px; background:#fff6f6; max-width:400px;">
    <div style="text-align:center; font-weight:bold; margin-bottom:0.5em;">❌ Cons</div>
    <ul style="margin:0; padding-left:20px; text-align:left;">
      <li>[[:Category:No licensed casinos|Unlicensed casino]].</li>
      <li>Poor reputation.</li>
      <li>Frequent account closures.</li>
    </ul>
  </div>

</div>

== Available countries ==
🇦🇺 [[:Category:Casinos AU|Australia]], 🇳🇿 [[:Category:Casinos NZ|New Zealand]].

== Available languages ==
English.

== Royal Reels casino deposits ==
{| class="wikitable" style="text-align:center;"
! Deposit methods !! Processing time !! Minimum
|-
| Bank cards, bank transfers, e-wallets, crypto, payID || 10 minutes – 7 business days || $20
|}

Visit the Royal Reels deposit page for all relevant details.

== Royal Reels casino withdrawal ==
{| class="wikitable" style="text-align:center;"
! Withdrawal methods !! Processing time !! Minimum !! Maximum per week !! Maximum per month
|-
| E-wallets, crypto|| 10 minutes – 7 business days || $50 || $6000 || No information
|}
Visit the Royal Reels withdrawal page for all relevant details.

===Currencies ===
AUD, NZD, USD.
=== Crypto supported ===
BTC, ETH, USDT, USDC.<br>

''Availability may differ by country and payment provider.

== User verification and KYC ==
Required before withdrawing funds. It takes 24 hours up to 10 days.
=== Required documents: ===
* Proof of identity  
* Proof of address  
'''May apply''':
* Proof of payment
* Selfie with ID

== Royal Reels casino license ==
*Operating without a license.<br>
If your question is ‘Is Royal Reels casino legit?’ then no - it is not a legitimate casino and should be approached with caution.<br>

== Customer support ==
{| class="wikitable" style="text-align:center;"
! Live chat !! Email
|-
| Available 24/7 || [mailto:N/A N/A]

|}

=== Rules ===
* [https://royalreels20.com/ Terms and conditions]
Last updated on: No information.

== Royal Reels complaints ==
{| class="wikitable" style="text-align:center;"
! Source !! Active complaints !! Solved
|-
| CasinoGuru || 2 || 24
|-
| AskGamblers || Not available || Not available
|}

=== Do you have your own complaint? ===
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here: 
*There is no information available about Royal Reels’s gambling license, so we cannot assist you at this time.

=== Complaints summary ===
Royal Reels casino complaints primarily involve account closures often linked to KYC failures or multiple account suspicions, alongside frequent withdrawal delays and deposit crediting issues. Many cases closed due to player non-response, with unresolved complaints highlighting casino non-cooperation and lack of valid license. Resolved complaints typically involved smaller amounts and eventual fund receipt or reversals.
=== Common complaints ===
* '''Verification issues (KYC)''': Player from Finland submitted all KYC documents but account was closed and funds confiscated. Casino cited failed KYC despite compliance. Player seeks account reopening and fund return. Status: waiting for casino reply. <ref>https://casino.guru/complaints/royal-reels-casino-player-s-account-has-been-closed-5</ref>
* '''Withdrawal delay''': Player from Australia requested withdrawal over two months ago but faced ongoing issues. Provided custom crypto statement as requested but no funds received. Suspected casino not processing payment. Status: closed. <ref>https://casino.guru/complaints/royal-reels-casino-player-is-facing-delayed-withdrawal</ref>
* '''Bonus terms violations''': Player from Australia won $124 from free spins but casino refused payout claiming closed tabs. VIP member denied breach but support refused refund. Status: closed. <ref>https://casino.guru/complaints/royal-reels-casino-player-s-winnings-have-been-confiscated-1</ref>

== Royal Reels reviews ==
{| class="wikitable" style="text-align:center;"
! Source !! Rating !! Reviews
|-
| TrustPilot || 1.9/5 || 169
|-
| AskGamblers || Not available || Not available
|-
| CasinoGuru || 8.5/10 || 16
|}

=== Overall sentiment === 
Player reviews of Royal Reels show '''strong negativity''' focused on withdrawal blocks, KYC delays, account closures after wins, and perceived rigging, vastly outnumbering positives. Positive feedback highlights game variety, fast payouts for some, and support efficiency but appears limited to smaller or early experiences.

=== Positive feedback ===
* '''Game variety and bonuses''': Justin Moore praised best casino bonuses and heaps of variety in games. Short positive endorsement.<ref>https://www.trustpilot.com/reviews/6938463ecf14f799cea95422</ref>
* '''Consistent wins and efficiency''': Player found it among the best with efficient withdrawals, 24/7 support, and exceptional profit returns despite minor hiccups.<ref>https://www.trustpilot.com/reviews/68845d97fcf4b69bfa325c24</ref>
=== Negative feedback ===
* '''Withdrawal delays and account closures''': Customer deposited thousands over months but experienced consistent losses after initial small wins, calling it a typical scam tactic. Recommends avoiding the site. <ref>https://www.trustpilot.com/reviews/693e221462acffda7e154785</ref>
* '''Poor support and false advertising''': Emily reported support denying cashback and Christmas wheel eligibility despite site rules stating minimum deposits qualify, with screenshots ignored after heavy spending. Called it dishonest.<ref>https://www.trustpilot.com/reviews/6938454b8225e6f8b2b79e2c</ref>
* '''Scam operations''': Justin Moore claimed no RNG after heavy deposits, shadowbanned post-30k win despite more deposits than winnings, labeling sites illegal Australian operations. Warned others to stick to pubs.<ref>https://www.trustpilot.com/reviews/692a5d56dde3f35b5f098e14</ref>

== Royal Reels bonuses ==
For detailed bonus information, see the Royal Reels bonuses page.

{| class="wikitable" style="text-align:center;"
! Bonus type !! Max cash bonus !! Max free spins
|-
| Deposit  || $500 || Not available
|-
| No deposit  || $10 || Not available
|}
Casino bonus terms: N/A
== Royal Reels games ==
Over 1500 titles across, slots, table games, live casino and sportsbook.

=== Best Royal Reels slots===
{| class="wikitable" style="text-align:center;"
! Game
! RTP in %
! Released
! Provider
|-
| Coin Strike: Hold and Win
| 95.66
| 2023
| Playson
|-
| Sun of Egypt 5
| Not Available
| 2025
| 3 Oaks
|-
| Sugar Rush 1000
| 97.5
| 2024
| Pragmatic Play
|-
| Raptor Doublemax 2
| 97
| 2026
| Yggdrasil
|-
| Thunder Coins XXL
| 96
| 2025
| Playson
|}
=== Game providers ===
Over 20.<br>

Visit Royal Reels games and providers page for more details.

== Royal Reels apps ==
{| class="wikitable" style="text-align:center;"
! Platform !! Availability
|-
| iOS || ❌
|-
| Android || ❌
|-
| Desktop || ❌ 
|-
| Progressive web app || ✅
|}

== Responsible gambling support ==
If gambling stops being fun or impacts your life, relationships, or finances, seek [https://gamblezoid.com/responsible-gambling/self-exclusion help] immediately.

== Sources ==
The information presented is collected from publicly available sources and displayed for informational purposes only.
<references />

[[Category:$20 deposit casinos]]
[[Category:Casinos NZ]]
[[Category:Casinos AU]]