1Win casino online

1Win Quick Facts

Sign Up	Register
Sign In	Login
Foundation	2016
Current Status	Active
Min. Deposit	$1
Rating	6.43/10
Business Name	1win N.V.,
Affiliate Program	1Win Partners
Last Updated	26.12.2025

CasiPendium opinion

1Win casino is a licensed and active operator with a wide selection of games, extensive payment options, and support for both fiat and cryptocurrencies. Payment reliability is mixed: while some players report fast withdrawals, a notable number of complaints involve delayed or blocked payouts linked to verification or security checks. User experience varies significantly by region, payment method, and account history, with stricter kyc procedures increasing friction for some players. Based on verified complaints and reviews, the overall risk level is moderate.

Final verdict: Use with caution.

Pros and cons

✅ Pros

• Low minimum deposit.
• Many payment options.
• Large game library.

❌ Cons

• Withdrawal delays.
• Strict kyc checks.
• Mixed user reviews.

Available countries

🇷🇺 Russia, 🇮🇳 India, 🇧🇷 Brazil, 🇺🇿 Uzbekistan, 🇰🇬 Kyrgyzstan, 🇦🇿 Azerbaijan, 🇲🇩 Moldova, 🇹🇷 Turkey, 🇨🇱 Chile, 🇦🇷 Argentina, 🇨🇴 Colombia, 🇵🇪 Peru, 🇮🇩 Indonesia, 🇧🇩 Bangladesh, 🇹🇭 Thailand, 🇻🇳 Vietnam, 🇲🇾 Malaysia, 🇵🇭 Philippines, 🇰🇷 South Korea, 🇨🇲 Cameroon, 🇲🇱 Mali, 🇰🇪 Kenya, 🇸🇳 Senegal, 🇺🇬 Uganda, 🇨🇮 Ivory Coast, 🇧🇫 Burkina Faso.

Available languages

Russian, arabic, azerbaijani, bengali, german, greek, english, spanish, tagalog, french, hindi, hinglish, indonesian, italian, japanese, kazakh, korean, kyrgyz, marathi, malay, polish, portuguese, moldovan, romanian, swahili, telugu, tajik, thai, turkish, ukrainian, urdu, uzbek, vietnamese, chinese.

1Win casino deposits

Deposit methods	Processing time	Minimum
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$1

Visit the 1Win deposit page for all relevant details.

1Win casino withdrawal

Withdrawal methods	Processing time	Minimum	Maximum per week	Maximum per month
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$10	No information	$7000

Visit the 1Win withdrawal page for all relevant details.

Currencies

USD, EUR, RUB, INR, BRL, KZT, UZS, AZN, TRY, CLP, ARS, COP, PEN, IDR, BDT, THB, VND, MYR, PHP, KRW, XAF, XOF, KES, UGX.

Crypto supported

BTC, ETH, USDT, LTC, DOGE, BCH, XRP, ADA, TRX, BNB.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

• Proof of identity
• Proof of address

May apply:

• Proof of payment
• Selfie with ID

1Win casino license

• OGL/2024/587/0621 by 🇨🇼 Curacao gambling board.
  

If your question is ‘Is 1Win casino legit?’ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat	Email	Phone
Available 24/7	support@1win.xyz	+78003017789

Rules

• Terms and conditions
• Privacy policy

Last updated on: 24.12.2025.

1Win complaints

Source	Active complaints	Solved
CasinoGuru	7	120
AskGamblers	3	67

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

• +59997372299
• complaints@gamingcontrolcuracao.org

Complaints summary

The complaints most often involve delayed withdrawals and deposit-crediting problems, with many cases resolving after waiting periods or payment-provider follow-up. A second major pattern is account restriction tied to security checks (duplicate account or device/ip linkage), which frequently results in rejected outcomes. Bonus-related complaints appear less frequent in the provided set and are typically tied to missing support responses or disputed promotional handling.

Common complaints

• Verification issues (KYC): Players frequently report delays in accessing their funds due to rigorous identity verification processes, which sometimes include demands for video verification or persist despite the submission of required documents via third-party services like Kycaid. In some instances, discrepancies between document issuing locations and IP addresses complicate the approval process. Status: resolved.
• Withdrawal delay: Significant number of complaints focus on withdrawals that remain processing for extended periods, often exceeding the stated timeframes or two weeks. Users also report cases where the casino marks transactions as "completed," yet the funds do not appear in their bank accounts. Status: closed.
• Bonus terms violations: Complaints in this category involve players not receiving expected promotional funds or VIP bonuses after making qualifying deposits. These issues are often exacerbated by a perceived lack of communication from VIP managers or general customer support. Status: closed.

1Win reviews

Source	Rating	Reviews
TrustPilot	2.5/5	68
AskGamblers	9.4/10	25
CasinoGuru	8.5/10	154

Overall sentiment

Overall complaint trends: Negative reviews concentrate on withdrawals not arriving or being rejected, deposits not being credited, and limited or inconsistent support responsiveness. A second recurring theme is account restriction linked to security checks or rule clauses, often paired with disputes about access to funds. Positive reviews most often emphasize fast deposits and withdrawals, smooth gameplay, and a broad selection of games, with some also praising multilingual support and payment convenience.

Positive feedback

• Withdrawal: Positive reviews emphasize fast processing times, often describing withdrawals as completed within hours. These reviews typically pair withdrawal speed with smooth deposits as a core benefit.
• Bonus: Positive reviews mention receiving bonuses and describe them as an added benefit alongside smooth gameplay. Bonus feedback is brief and typically framed as a satisfaction point rather than detailed evaluation of terms.
• Payment methods: Positive reviews highlight having multiple payment options and convenience for deposits and withdrawals. The emphasis is on availability and ease rather than naming specific providers.

Negative feedback

• Verification: Typical reviews in this category describe a frustrating loop where players submit required documents but receive no response or face additional, invasive hurdles. Users report having their accounts blocked immediately after completing standard KYC procedures. Some are asked for video verification (Google Meet) even after their documents have been accepted, which they view as a delay tactic.
• Withdrawal: Reviews frequently report withdrawals pending for days or not arriving after being requested, sometimes followed by rejection. Several reviewers tie the delay to a lack of clear status updates and repeated ticket creation without resolution.
• Bonus: Negative bonus-related feedback is limited in the provided reviews, but some comments imply promotional or incentives-related concerns tied to account actions or restrictions. Where mentioned, the issue is typically framed as inconsistent handling rather than specific bonus rule disputes.

1Win bonuses

For detailed bonus information, see the 1Win bonuses page.

Bonus type	Max cash bonus	Max free spins
Welcome	$2800	70
Deposit	$700	Not available
Free spins	Not available	70
Cashback	$50000 (30%)	Not available

Bonus terms: https://1wwewz.life/rules/210751

1Win games

Over 6154 titles across slots, live casino, quick games, table games, jackpots, virtual sports, video poker, scratch cards, lotteries and sport betting.

Best 1Win slots

Game	RTP	Released	Provider
Lucky Jet	97%	2021	1win Games
Speed & Cash	97%	2022	1win Games
Aviator	97%	2019	Spribe
Gates of Olympus	96.50%	2021	Pragmatic Play
Sweet Bonanza	96.48%	2019	Pragmatic Play

Game providers

Over 140.

Visit 1Win games and providers page for more details.

1Win apps

Platform	Availability
iOS	❌
Android	✅
Desktop	❌
Progressive web app	✅

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.