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NetBet Casino

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NetBet Quick Facts
     Official logo of NetBet
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Foundation 2001
Current Status Active
Min. Deposit $10
Rating 6.6/10
Business Name NetBet Enterprises Ltd
Affiliate Program Live partners
Last Updated 03.02.2026

NetBet casino is a long-established operator licensed by the Malta Gaming Authority and the UK Gambling Commission, indicating regulatory compliance. Payment reliability is generally acceptable, but documented cases show recurring withdrawal delays and extended verification checks before payouts are processed. User experience is mixed: the platform offers a large game library and responsive live chat, but complaints frequently cite bonus disputes and administrative friction. Overall risk for players is moderate.

Final verdict: Use with caution.

Pros and cons

โœ… Pros
  • Large game library.
  • Operating since 2001.
  • iOS native app.
โŒ Cons
  • Withdrawal delays.
  • Bonus disputes.
  • No crypto support.

Available countries

๐Ÿ‡ซ๐Ÿ‡ท France, ๐Ÿ‡ง๐Ÿ‡ช Belgium, ๐Ÿ‡ฉ๐Ÿ‡ช Germany, ๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom, ๐Ÿ‡ช๐Ÿ‡ธ Spain, ๐Ÿ‡ฌ๐Ÿ‡ท Greece, ๐Ÿ‡ฎ๐Ÿ‡น Italy, ๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands, ๐Ÿ‡ท๐Ÿ‡ด Romania, ๐Ÿ‡ท๐Ÿ‡บ Russia, ๐Ÿ‡ง๐Ÿ‡ท Brazil, ๐Ÿ‡ฒ๐Ÿ‡ฝ Mexico, ๐Ÿ‡ณ๐Ÿ‡ฌ Nigeria, ๐Ÿ‡ซ๐Ÿ‡ฎ Finland, ๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark.

Available languages

English, spanish, romanian, japanese, portuguese.

NetBet casino deposits

Deposit methods Processing time Minimum
Bank cards, bank transfers, e-wallets, vouchers 10 minutes โ€“ 7 business days $10

NetBet casino withdrawal

Withdrawal methods Processing time Minimum Maximum per week Maximum per month
Bank cards, bank transfers, e-wallets 10 minutes โ€“ 7 business days $10 No information No information

Currencies

GBP, USD, CAD.

Crypto supported

Not available.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

  • Proof of identity
  • Proof of address

May apply:

  • Proof of payment
  • Selfie with ID

NetBet casino license

  • MGA/B2C/126/2006 by ๐Ÿ‡ฒ๐Ÿ‡น Malta MGA.
  • 39170 by ๐Ÿ‡ฌ๐Ÿ‡ง UK gambling commission.

If your question is โ€˜Is NetBet casino legit?โ€™ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat
Available 24/7

Rules

Last updated: 20.11.2023.

NetBet complaints

Source Active complaints Solved
CasinoGuru 0 12
AskGamblers 11 199

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

Complaints summary

Complaints show recurring issues with withdrawal processing, bonus-related disputes, and account actions tied to verification or security checks. A significant number of cases are closed or rejected due to non-response or insufficient follow-up, while some withdrawal and verification problems are eventually resolved after documentation is accepted or payments are processed.

Common complaints

  • Verification issues: Players reported repeated requests for verification documents including bank statements and ID copies, leading to withdrawal delays. The casino sometimes demanded documents from incorrect jurisdictions or continued requesting documentation even after players provided all required materials multiple times. Status: resolved. [1]
  • Withdrawal delay: Players experienced extended waiting periods for withdrawal processing, with funds remaining in pending status beyond the advertised timeframes. Some withdrawals disappeared from accounts entirely, and casino support often provided minimal updates or stopped responding to inquiries. Status: resolved. [2]
  • Bonus terms violations: Players faced confiscation of winnings after forfeiting bonuses or were accused of using bonuses too frequently. The casino claimed bonuses were credited inaccurately in some cases, resulting in reduced account balances to zero without proper explanation. Status: closed. [3]

NetBet reviews

Source Rating Reviews
TrustPilot 4/5 1802
AskGamblers 5.6/10 93
CasinoGuru 5.7/10 175

Overall sentiment

Across the reviews, the most common negative themes are slow withdrawals, verification delays or repeated document requests, and dissatisfaction with bonus clarity or eligibility. Positive reviews most often emphasize game variety, responsive live chat support, and withdrawals completed within 24h-2 days, with occasional payment method timing delays noted as minor.

Positive feedback

  • Verification: Reviews describe verification as fast, straightforward, and easy to complete through the account area. Some users highlight same-day or 24h processing, sometimes assisted directly by live chat.[4]
  • Support: Reviews frequently praise live chat as fast, friendly, and effective, including help with verification and issue resolution. Several users name specific agents and compare the experience favorably to other operators.[5]
  • Security: Positive feedback in this category focuses on account handling and payout completion even after account status changes, with verification used to finalize withdrawals. These reviews emphasize that funds were ultimately paid and communication was provided.[6]

Negative feedback

  • Verification: Reviews report repeated document requests, slow verification turnaround, and broken upload links that delay account approval. Some users say verification uncertainty adds delays to payouts or creates additional steps after they have already submitted documents.[7]
  • Withdrawal: Reviews frequently mention slow withdrawal processing, pending cashouts without updates, and delays that exceed stated timeframes. Some users claim they received little to no communication while waiting, or that withdrawals are treated slowly unless escalated.[8]
  • Bonuses: Reviews describe promotions not triggering, unclear or changing bonus terms, and difficulty meeting wagering or eligibility requirements. Several users state that bonus conditions are not transparent, leading to disputes when rewards are not credited as expected.[9]

NetBet bonuses

Bonus type Max cash bonus Max free spins
Welcome $200 10
Free spins Not available 50

NetBet games

Over 4500 titles across slots, live casino, scratch cards, dice games and progressive jackpots.

Best NetBet slots

Game RTP Released Provider
Immortal Romance 2 96.30% 2024 Stormcraft Studios (Games Global)
Big Bass Splash 95.67% 2022 Reel Kingdom (Pragmatic Play)
Book of Dead 96.21% 2016 Play'n GO
Santa Hopper 96.35% 2025 Push Gaming
Retro Sweets 96.49% 2024 Push Gaming

Game providers

Over 141.

NetBet apps

Platform Availability
iOS โœ… Download
Android โŒ
Desktop โŒ
Progressive web app โœ…

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.