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888 casino Quick Facts
     Official logo of 888 casino
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Foundation 1997
Current Status Active
Min. Deposit $20
Rating 4.8/10
Business Name 888 Holdings PLC
Affiliate Program 888 Affiliates
Last Updated 09.01.2026

CasiPendium opinion

888 casino is a long-established operator holding multiple national licenses, indicating regulatory compliance and legal operation in many markets. Payment reliability is mixed, as verified data shows frequent withdrawal delays and extended kyc procedures, although a significant number of cases are eventually resolved. The user experience offers strong game variety and platform stability, but is negatively affected by support responsiveness and recurring account restrictions. Overall risk level for players is medium to high due to payout uncertainty and verification issues.

Final verdict: Use with caution.

Pros and cons

โœ… Pros
  • Multiple licenses.
  • Wide country coverage.
  • Native apps.
  • Established brand.
โŒ Cons
  • Withdrawal delays.
  • Verification issues.
  • Low user ratings.

Available countries

๐Ÿ‡จ๐Ÿ‡ฆ Canada, ๐Ÿ‡ช๐Ÿ‡ธ Spain, ๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark, ๐Ÿ‡ท๐Ÿ‡ด Romania, ๐Ÿ‡ฎ๐Ÿ‡น Italy, ๐Ÿ‡ธ๐Ÿ‡ช Sweden, ๐Ÿ‡บ๐Ÿ‡ธ United States, ๐Ÿ‡ต๐Ÿ‡น Portugal, ๐Ÿ‡ฉ๐Ÿ‡ช Germany, ๐Ÿ‡ฆ๐Ÿ‡น Austria, ๐Ÿ‡ญ๐Ÿ‡ท Croatia, ๐Ÿ‡จ๐Ÿ‡พ Cyprus, ๐Ÿ‡ซ๐Ÿ‡ฎ Finland, ๐Ÿ‡ญ๐Ÿ‡บ Hungary, ๐Ÿ‡ฎ๐Ÿ‡ธ Iceland, ๐Ÿ‡ฎ๐Ÿ‡ช Ireland, ๐Ÿ‡ฑ๐Ÿ‡ป Latvia, ๐Ÿ‡ฑ๐Ÿ‡ฎ Liechtenstein, ๐Ÿ‡ฑ๐Ÿ‡น Lithuania, ๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg, ๐Ÿ‡ฒ๐Ÿ‡น Malta, ๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom.

Available languages

English, german, spanish, french, finnish.

888 casino deposits

Deposit methods Processing time Minimum
Bank cards, bank transfers, e-wallets, vouchers 10 minutes โ€“ 7 business days $20

Visit the 888 deposit page for all relevant details.

888 casino withdrawal

Withdrawal methods Processing time Minimum Maximum per week Maximum per month
Bank cards, bank transfers, e-wallets 10 minutes โ€“ 7 business days $20 No information $30000

Visit the 888 withdrawal page for all relevant details.

Currencies

USD, EUR, GBP, CAD.

Crypto supported

Not Available.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 7 days.

Required documents:

  • Proof of identity
  • Proof of address

May apply:

  • Proof of payment
  • Selfie with ID

888 casino license

  • MGA/CRP/121/2006-09 by ๐Ÿ‡ฒ๐Ÿ‡น Malta gaming authority.
  • 39028 by ๐Ÿ‡ฌ๐Ÿ‡ง UK gambling commission.
  • ๐Ÿ‡ฌ๐Ÿ‡ฎ Gibraltar gambling commissioner.
  • ๐Ÿ‡บ๐Ÿ‡ธ United States (Nevada gaming commission).
  • ๐Ÿ‡ฎ๐Ÿ‡ช Ireland revenue commissioners.
  • DGOJ by ๐Ÿ‡ช๐Ÿ‡ธ Spain.
  • 16045 by ๐Ÿ‡ฎ๐Ÿ‡น Italy ADM/AAMS.
  • 888 Denmark by ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Gambling Authority.

If your question is โ€˜Is 888 casino legit?โ€™ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat Email Phone
Available 24/7 support@888casino.com +447445193388

Rules

Last updated on: No information.

888 complaints

Source Active complaints Solved
CasinoGuru 7 82
AskGamblers 0 374

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

UK gambling commission: https://www.gamblingcommission.gov.uk/public-and-players/complaints

Malta gaming authority: https://www.mga.org.mt/player-hub/lodge-a-complaint/

Gibraltar Gambling Commissioner: gccomplaints@gibraltar.gov.gi
https://www.gibraltar.gov.gi/finance-gaming-and-regulations/gambling-commissioners-advice-complainants#ancla2

Nevada gaming control board: +1 (702) 486-3340;

Gambling regulatory authority of Ireland: communications@grai.ie

Spain (DGOJ): dgoj.dgeneral@ordenacionjuego.gob.es

Italy (ADM): dir.giochi.gad-scommesse@adm.gov.it

Denmark: mail@spillemyndigheden.dk
https://www.spillemyndigheden.dk/en/guideline-complaints-players
+45 72 38 79 13

Complaints summary

888 Casino experiences a high volume of complaints centered on prolonged verification processes and withdrawal delays, often exacerbated by repetitive document requests. A notable pattern involves account suspensions or security checks triggered immediately following significant wins, leading to extended periods of non-communication from the operator. While many verification-related disputes are ultimately resolved, complaints involving third-party payment methods or specific account closures frequently result in rejected or unresolved outcomes.

Common complaints

  • Verification issues (KYC): Players report repeated or excessive requests for identity or address documents, including resubmission of already approved files, leading to blocked accounts or delayed withdrawals. In several cases, verification processes lasted weeks or months without clear communication. Status: resolved. [1]
  • Withdrawal delay: VIP player experienced a freeze on four withdrawals totaling over $600 despite having a verified account and history of fast payouts. support channels remained unresponsive to over 15 inquiries regarding the processing status. Status: closed. [2]
  • Bonus terms violations: Player reported that winnings from free spins on a specific slot game were not credited due to the game freezing after every round. the support team did not resolve the missing credit issue after more than a month. Status: closed. [3]
  • Technical or account issues: Players report deposits not being credited or winnings missing due to technical or software issues, with delayed or no response from support. Status: unresolved. [4]

888 reviews

Source Rating Reviews
TrustPilot 1.3/5 654
AskGamblers 4.3/10 149
CasinoGuru 7.6/10 179

Overall sentiment

The overall sentiment for 888 Casino is negative, characterized by a sharp divide between long-term brand recognition and current user satisfaction. While a minority of players appreciate the game variety and interface, the vast majority of recent feedback focuses on severe trust issues related to withdrawal delays, account blocks after winning and ineffective customer support.

Positive feedback

  • Fast payouts for some users: Some players report surprisingly quick withdrawal times, with funds appearing in their bank accounts within minutes or hours of the request. These reviews highlight that when the system works, it can be efficient.[5]
  • Good game selection: Reviewers appreciate the extensive library of games, including a wide variety of slots and table games. The platform is praised for its "perfect selection" of deposit options and loyalty offers compared to competitors.[6]

Negative feedback

  • Payment delay: Many users complain that withdrawal times significantly exceed the stated processing windows, with some reporting delays of over a month. Players describe ongoing "processing" statuses despite completed verification and unhelpful support responses.[6]
  • Verification loop: Players express frustration with endless "know your customer" (KYC) loops where valid documents are repeatedly rejected or requested multiple times. This tactic is perceived by many as a deliberate strategy to delay payouts.[5]
  • Poor support: Numerous players describe the support service as "abysmal," citing an inability to reach human agents and reliance on unhelpful chatbots. When contact is made, agents are often described as rude, dismissive, or lacking the authority to resolve basic issues.[7]

888 bonuses

For detailed bonus information, see the 888 bonuses page.

Bonus name Max cash bonus Max free spins
Welcome $1500 100
Reload bonus $25 100
Tournaments $1000000 Not Available

888 games

Over 2000 titles across slots, roulette, blackjack, baccarat, video poker and scratch cards.

Best 888 slots

Name RTP Released Provider
Invading Vegas: Las Christmas 96.20% 2023 Play'n GO
Big Bass Christmas Frozen Lake 96.07% 2025 Pragmatic Play
Gods of Egypt: Temple of Anubis 95.02% 2025 888 Exclusive
Book of Dead 96.21% 2016 Play'n GO
Legacy of Dead 96.58% 2020 Play'n GO

Latest added: No information.

Game providers

Over 25.

Visit 888 games and providers page for more details.

888 casino apps

Platform Availability
iOS โœ… Download
Android โœ… Download
Desktop โŒ
Progressive web app โœ…

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

888 casino sister sites

777 Casino | 888 Poker | 888 Sport

Sources