BetWinner casino online

BetWinner Quick Facts

Sign Up	Register
Sign In	Login
Foundation	2016
Current Status	Active
Min. Deposit	$1
Rating	3.2/10
Business Name	PREVAILER B.V.
Affiliate Program	BetWinner affiliates
Last Updated	07.01.2026

CasiPendium opinion

BetWinner shows recurring issues with withdrawals, verification, and account access, as reflected in a large volume of unresolved or disputed player complaints. User experience is frequently described as inconsistent, with support responses often reported as slow or non-resolving. Payment reliability appears unstable, particularly in cases involving bonus funds or security checks. Overall risk for players is elevated.

Final verdict: Not recommended.

Pros and cons

✅ Pros

• Massive game library.

❌ Cons

• Almost none positive reviews.
• Withdrawal issues.
• Bad reputation online.

Available countries

🇧🇩 Bangladesh, 🇬🇭 Ghana, 🇮🇳 India, 🇰🇪 Kenya, 🇳🇿 New Zealand, 🇳🇬 Nigeria, 🇵🇰 Pakistan, 🇸🇴 Somalia, 🇿🇦 South Africa, 🇹🇿 Tanzania, 🇺🇬 Uganda, 🇺🇿 Uzbekistan, 🇿🇲 Zambia.

Available languages

Albanian, arabic, azerbaijani, bengali, bulgarian, portuguese, chinese, czech, german, english, spanish, estonian, finnish, french, georgian, greek, hebrew, hindi, cantonese, croatian, haitian creole, hungarian, armenian, indonesian, persian, icelandic, italian, japanese, khmer, korean, kurdish, kazakh, lingala, lao, norwegian, russian, swedish, somali, thai, tajik, turkish, ukrainian, urdu, uzbek, vietnamese.

BetWinner casino deposits

Deposit methods	Processing time	Minimum
Bank cards, bank transfers, e-wallets, vouchers, crypto	10 minutes – 7 business days	$1

BetWinner casino withdrawal

Withdrawal methods	Processing time	Minimum	Maximum per week	Maximum per month
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$1.5	No information	$5000

Currencies

USD, RSD, RUB, TRY, AED, ALL, AMD, AOA, ARS, AZN, BHD, BGN, BOB, BAM, BRL, CAD, CDF, CHF, CLP, CNY, COP, CRC, CZK, EGP, GEL, HKD, HRK, ISK, KRW, MDL, NOK, NZD, PEN, RON, SGD, THB, VND, ZAR, BDT.

Crypto supported

BTC, ETH, SOL, TRX, BCH, ETC, XRP, LTC, DOGE, DASH, XMR, ZEC, XEM, DGB, XVG, QTUM, ADA, EOS, DOT, AVAX, ATOM, USDT, USDC, DAI, LINK.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

• Proof of identity
• Proof of address

May apply:

• Proof of payment
• Selfie with ID

BetWinner casino license

• OGL/2024/341/0759 by 🇨🇼 Curacao gambling board.
  

If your question is ‘Is BetWinner casino legit?’ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat	Email
Available 24/7	info-en@betwinner.com	+442045772772

Rules

• Terms and conditions

BetWinner complaints

Source	Active complaints	Solved
CasinoGuru	0	18
AskGamblers	12	13

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

• +59997372299
• complaints@gamingcontrolcuracao.org

Complaints summary

Complaints most frequently center on withdrawal delays intertwined with verification processes, followed by account restrictions linked to security checks such as multiple-account allegations or document authenticity disputes. Deposit and access issues also appear repeatedly, while bonus-related disputes often involve confiscations tied to stated terms or rule enforcement outcomes.

Common complaints

• Verification issues: Common complaints describe repeated or changing document requests, rejected submissions, and verification steps that delay or block withdrawals. Some cases resolve after additional documents or intervention, while others close due to non-response or unresolved verification. Status: resolved.
• Withdrawal delay: Complaints in this category typically involve funds being deducted from the player's casino account and marked as "completed" or "approved" but not reaching the player's bank or e-wallet for extended periods. Users often report receiving generic responses from support while waiting for funds, with some delays lasting months before resolution. Status: resolved.
• Bonus terms violations: Disputes arise when the casino confiscates winnings derived from bonuses, citing violations such as the use of betting strategies or VPNs. Players often contest these accusations, claiming a lack of specific evidence or clarification regarding which exact rules were breached. Status: closed.

BetWinner reviews

Source	Rating	Reviews
TrustPilot	1.3/5	595
AskGamblers	1/10	1
CasinoGuru	5.5/10	8

Overall sentiment

Players reviews are overwhelmingly negative, with recurring themes involving withdrawal failures, verification delays, payment method constraints, and deposit or access issues. Customer support is frequently described as unresponsive or non-resolving. Allegations of account restrictions and game-related concerns appear less frequently but recur across multiple entries.

Positive feedback

Not enough positive reviews.

Negative feedback

• Withdrawal: Withdrawal issues are the most common complaint, with users reporting transactions being "declined by operator" without explanation or marked as completed but never received. Players often find themselves unable to withdraw using the same method they deposited with, or facing indefinite delays where support simply tells them to "wait".
• Bonuses: Complaints regarding bonuses focus on the lack of transparency and perceived unfairness, with users claiming that promotions are only available to losing players. Reviewers also mention that the platform lacks the robust bonus offerings of its competitors and that winning too much can lead to bonus disqualification.

BetWinner bonuses

Bonus type	Max cash bonus	Max free spins
Welcome	$1600	150
Deposit	$350	100

Casino bonus terms: https://betwinner.com/information/rules/24#3

BetWinner games

Over 3000 titles across slots, live casino, tv games, bingo, scratch cards, crash games, virtual sports and poker.

Best BetWinner slots

Game	RTP	Released	Provider
Majestic Wild Buffalo	92.16%	2023	Spinomenal
Sweet Bonanza 1000	96.53%	2024	Pragmatic Play
Eva Elfie Hold and Win	96.34%	2026	Winspinity
Dragon Magic	94.33%	2020	Stakelogic
The Maestro	98.00%	2023	Galaxsys

Game providers

Over 121.

BetWinner apps

Platform	Availability
iOS	✅ Download
Android	✅ Download
Desktop	❌
Progressive web app	❌

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.