Bwin casino online

Bwin Quick Facts

Sign Up	Register
Sign In	Login
Foundation	2001
Current Status	Active
Min. Deposit	$10
Rating	5.6/10
Business Name	Bwin Interactive Entertainment AG
Affiliate Program	Entain partners
Last Updated	07.01.2026

CasiPendium opinion

However, the user experience is significantly compromised by a pattern of aggressive verification protocols and withdrawal delays, often resulting in unresolved disputes regarding account access. While the platform offers a vast game selection and technical security, the high volume of complaints concerning poor communication and withheld funds elevates the operational risk for players.

Final verdict: Use with caution.

Pros and cons

✅ Pros

• Multiple gaming licenses.
• Exclusive slot titles.

❌ Cons

• Slow withdrawal.
• Restrictive bonus terms.
• Poor user reviews.

Available countries

🇦🇹 Austria, 🇨🇦 Canada, 🇫🇷 France, 🇬🇮 Gibraltar, 🇯🇪 Jersey, 🇲🇹 Malta, 🇮🇪 Ireland, 🇪🇸 Spain, 🇬🇧 United Kingdom.

Available languages

English, german, spanish, french, polish, hungarian, bulgarian.

Bwin casino deposits

Deposit methods	Processing time	Minimum
Bank cards, bank transfers, e-wallets	10 minutes – 7 business days	$10

Bwin casino withdrawal

Withdrawal methods	Processing time	Minimum	Maximum per week	Maximum per month
Bank cards, bank transfers, e-wallets	10 minutes – 7 business days	$10	No information	$50000

Currencies

EUR, CAD, GBP, CAD, BLR.

Crypto supported

Not supported.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

• Proof of identity
• Proof of address

May apply:

• Proof of payment
• Selfie with ID

Bwin casino license

• License by 🇬🇮 Gibraltar.
• MGA/CRP/688/2019 by 🇲🇹 Malta.
  

If your question is ‘Is Bwin casino legit?’ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat	Email
Available 24/7	support@bwin.com

Rules

• Terms and conditions
• FAQ

Bwin complaints

Source	Active complaints	Solved
CasinoGuru	1	21
AskGamblers	13	4

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

• foi.mga@mga.org.mt
• https://www.gamblingcommission.gov.uk/public-and-players/guide/page/how-to-complain

Complaints summary

Overall, the complaints highlight a pattern of poor communication from the operator, particularly regarding security blocks and verification procedures. While simple withdrawal delays and minor technical glitches are often resolved, cases involving account closures, duplicate account accusations, or responsible gambling failures frequently end up closed as "unresolved" due to a lack of response from the casino. Players generally face significant challenges when disputes require detailed investigation or cooperation from the support team.

Common complaints

• Verification issues: Players frequently report frustration with the verification process, citing repeated rejection of documents and long waiting periods without clear communication. Some users experience account closures immediately after winning, with verification hurdles effectively blocking their withdrawals. Status: resolved.
• Withdrawal delay: Complaints in this category typically involve funds not arriving within the expected timeframe, often leading to anxiety about payout security. These issues are frequently resolved once the transaction is finally processed by the casino. Status: resolved.
• Bonus terms violations: Users often dispute the revocation of bonus privileges or the non-receipt of promotional offers, often stemming from complex terms or accusations of bonus abuse. Mediators frequently reject these complaints when evidence suggests the player violated specific terms or failed to respond to inquiries. Status: rejected.

Bwin reviews

Source	Rating	Reviews
TrustPilot	1.4/5	1994
AskGamblers	4.6/10	39
CasinoGuru	8.5/10	54

Overall sentiment

Feedback are mixed between a small minority of satisfied winners and a large majority of frustrated users. The most consistent negative trends involve aggressive verification demands that appear to hinder withdrawals, and widespread suspicion regarding the fairness and RTP of the games. While a few players experience fast payouts, the prevailing sentiment is that the operator is quick to take deposits but utilizes bureaucratic hurdles and "security checks" to delay or refuse withdrawals.

Positive feedback

• Withdrawal: Contrary to the negative feedback, a few users report a seamless experience with payouts. These reviewers mention receiving their winnings directly to their bank accounts within a few hours without hassle.

Negative feedback

• Verification: Typical complaints describe the verification process as excessively intrusive and repetitive. Users report being asked for sensitive documents like selfies with IDs immediately after depositing, with some feeling the requirements resemble a mortgage application rather than a casino registration. A common frustration is the demand for repeated document submissions even after initial approval.
• Withdrawal: Reviewers frequently report that payouts sit in a "pending" state for extended periods or are blocked entirely without clear reasons. Several users mentioned that while depositing is instant, withdrawing involves significant hurdles, often linked to sudden verification checks. Warnings about not being able to cash out are common.

Bwin bonuses

Bonus type	Max cash bonus	Max free spins
Welcome	$200	50
Free spins	Not available	100

Casino bonus terms: https://help.bwin.com/en/general-information/bonuses-promotions

Bwin games

Over 2500 titles across slots, table games, live casino, jackpots, instant win and scratchcards.

Best Bwin slots

Game	RTP	Released	Provider
Book of Bwin	Not available	Not available	Win Studios (Entain)
Legacy of Dead	96.58%	2019	Play'n GO
Phoenix Gold Blitz	94.00%	2024	Fortune Factory Studios
Gates of Olympus Super Scatter	96.50%	2025	Pragmatic Play
Cash Strike Power Force 5	95.00%	2025	Blueprint Gaming

Game providers

Over 27.

Visit Bwin games and providers page for more details.

Bwin apps

Platform	Availability
iOS	✅ Download
Android	❌
Desktop	❌
Progressive web app	✅

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.