CrownPlay casino online

CrownPlay Quick Facts

Sign Up	Register
Sign In	Login
Foundation	2023
Current Status	Active
Min. Deposit	$20
Rating	5.5/10
Business Name	Rabidi N.V.
Last Updated	08.01.2026

CasiPendium opinion

CrownPlay Casino presents a significant risk to players due to its currently revoked Curacao license and a consistent pattern of player complaints regarding prolonged withdrawal delays and account blocks. While the platform offers an extensive game library and competitive bonuses, the lack of regulatory oversight and reliable payout processing undermines these features. Players are advised to exercise extreme caution or avoid this operator until valid licensing is reinstated and withdrawal efficiency improves.

Final verdict: Not recommended.

Pros and cons

✅ Pros

• Large game library.
• Crypto payments.

❌ Cons

• No active license.
• Low withdrawal limits.
• Mixed user reviews.
• Fake reviews flagged.

Available countries

🇦🇺 Australia, 🇨🇦 Canada, 🇳🇿 New Zealand, 🇩🇪 Germany, 🇫🇮 Finland, 🇳🇴 Norway, 🇵🇱 Poland, 🇭🇺 Hungary, 🇧🇷 Brazil, 🇨🇱 Chile, 🇵🇪 Peru, 🇨🇭 Switzerland, 🇮🇳 India, 🇮🇹 Italy.

Available languages

English, italian, german, finnish, hungarian, norwegian, portuguese, spanish, czech, greek, french, slovak, croatian, slovenian.

CrownPlay casino deposits

Deposit methods	Processing time	Minimum
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$20

CrownPlay casino withdrawal

Withdrawal methods	Processing time	Minimum	Maximum per week	Maximum per month
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$20	$2000	$7000

Currencies

EUR, AUD, HUF, NOK, PLN, INR, NZD, CAD, USD, BRL, CLP, PEN, CHF, THB.

Crypto supported

USDT, BTC, ETH, LTC, XRP, USDC, BCH, DOGE, ADA.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

• Proof of identity
• Proof of address

May apply:

• Proof of payment
• Selfie with ID

CrownPlay casino license

• Operating without a license.
  

If your question is ‘Is CrownPlay casino legit?’ then no - it is not a legitimate casino and should be approached with caution.

Last updated: Previous Curacao license OGL/2023/103/0067 license was revoked.

Customer support

Live chat	Email
Available 24/7	support@crownplay.com

Rules

• Terms and conditions
• Help center
• Privacy policy

CrownPlay complaints

Source	Active complaints	Solved
AskGamblers	0	15

Do you have your own complaint?

There is no information available about CrownPlay gambling license, so we cannot assist you at this time.

Complaints summary

Overall complaints about crownplay casino are dominated by withdrawal delays, with most cases eventually marked as resolved. A smaller number of issues involve verification procedures, bonus term disputes, and account or security reviews. The majority of disputes indicate processing and communication delays rather than permanent non payment.

Common complaints

• Verification issues: Complaints in this category focus on access restrictions where player accounts are blocked or withdrawals are paused pending identity verification. Users report having to submit various documents while experiencing subsequent processing delays. Status: resolved.
• Withdrawal delay: Players consistently report significant delays in receiving payouts, often waiting between 7 to 14 days or longer despite shorter stated processing times. Customer support responses are frequently described as repetitive or generic, citing backlog issues while funds remain pending. Status: resolved.
• Technical or account issues: Users encounter difficulties regarding account management, specifically concerning the administration of responsible gambling tools and unexpected account closures. Complaints highlight instances where self-exclusion requests were not immediately honored or accounts were closed with pending balances. Status: resolved.

CrownPlay reviews

Source	Rating	Reviews
AskGamblers	2.8/10	5

Be aware: Trustpilot has removed a number of fake reviews for this casino.

Overall sentiment

The reviews show a split between users reporting delayed or cancelled withdrawals with scripted support responses, and users reporting fast payouts, instant deposits, and responsive live chat. Negative feedback clusters around withdrawal processing, account blocks during cashout, and occasional technical glitches affecting bonuses or performance. Positive feedback most often emphasizes smooth mobile use, broad game selection, and timely payments across several methods.

Positive feedback

• Games: The game library receives praise for its size, variety, and performance, particularly on mobile devices. Players enjoy the wide selection of providers and the smooth gameplay of live tables and slots.
• Support: Positive feedback for support focuses on quick response times and helpful agents who resolve issues efficiently. Players appreciate when staff go beyond scripted answers, such as switching languages or solving bonus issues on the spot.

Negative feedback

• Technical issues: Users report various technical glitches, including games freezing during bonus rounds and issues with account access. Some players also mention difficulties with the website's functionality, such as support chat freezing or account closures that seem unjustified.
• Withdrawal: Players frequently complain about excessive delays in receiving their payouts, with wait times often exceeding the stated processing windows. Several reviews mention withdrawals remaining in "pending" status for weeks or being canceled without clear reasons, leading to accusations of stalling tactics.
• Support: Customer service is often described as unhelpful, with agents relying on scripted or "copy-paste" responses rather than addressing specific issues. Players report frustration with live chat agents who provide conflicting information or fail to resolve simple queries effectively.

CrownPlay casino bonuses

Bonus type	Max cash bonus	Max free spins
Welcome	$3000	350
Cashback	15%	Not available
Reload	$700	50

Casino bonus terms: https://crownplay.com/help-centre/bonuses-and-promotions

CrownPlay games

Over 5000 titles across slots, live casino, table games, jackpots, sports, live betting and sport betting.

Best CrownPlay slots

Game	RTP	Released	Provider
Joker (Joker Winpot)	95.50%	2024	ELA Games
Big Bass Vegas Double Down Deluxe	96.50%	2024	Reel Kingdom (Pragmatic Play)
Cash of Gods	95.30%	2023	ELA Games
7 Flame Fruity Frenzy	94.10%	2024	ELA Games
More Magic Apple Hold and Win	95.57%	2023	3 Oaks Gaming

Game providers

Over 96.

CrownPlay apps

Platform	Availability
iOS	❌
Android	❌
Desktop	❌
Progressive web app	❌

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.