Golden Star Casino
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| Sign Up | Register |
|---|---|
| Sign In | Login |
| Foundation | 2012 |
| Current Status | Active |
| Min. Deposit | $20 |
| Rating | 8.2/10 |
| Business Name | Dama N.V. |
| Affiliate Program | Star Crown Partners |
| Last Updated | 09.01.2026 |
CasiPendium opinion
Golden star casino operates under a valid Curacao license and shows a consistent record of resolved complaints, with no active disputes on major watchdog platforms. Payment reliability is acceptable for verified players, although documented delays and verification-related issues increase friction during withdrawals. The user experience is supported by a large game library, broad payment options, and a stable progressive web app, but strict KYC procedures and bonus disputes elevate the risk profile.
Final verdict: Use with caution.
Pros and cons
- Large game library.
- Crypto friendly.
- Slow verification.
- Withdrawal delays.
- Bonus disputes.
Available countries
🇳🇴 Norway, 🇨🇦 Canada, 🇮🇹 Italy, 🇨🇭 Switzerland, 🇦🇹 Austria, 🇩🇪 Germany, 🇦🇺 Australia, 🇫🇮 Finland, 🇪🇪 Estonia.
Available languages
English, german, italian, french, arabic.
Golden Star casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $20 |
Visit the Golden Star deposit page for all relevant details.
Golden Star casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per week | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $30 | $10000 | $60000 |
Visit the Golden Star withdrawal page for all relevant details.
Currencies
USD, EUR, AUD, CAD, NOK, PLN, NZD, ZAR, JPY, KRW, INR, VND, BRL.
Crypto supported
BTC, BCH, DOGE, ETH, LTC, XRP, USDT.
Availability may differ by country and payment provider.
User verification and KYC
Required before withdrawing funds. It takes 24 hours up to 10 days.
Required documents:
- Proof of identity
- Proof of address
May apply:
- Proof of payment
- Selfie with ID
Golden Star casino license
- OGL/2023/174/0082 by 🇨🇼 Curacao gambling board.
If your question is ‘Is Golden Star casino legit?’ then yes - it is a legitimate and properly licensed casino.
Customer support
| Live chat | |
|---|---|
| Available 24/7 | support@goldenstar-casino.com |
Rules
Last updated on: 17.03.2025.
Golden Star complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 0 | 27 |
| AskGamblers | 0 | 27 |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:
Complaints summary
Complaints primarily concerned withdrawal processing delays, verification requirements, and payment or deposit issues, with several cases concluding after the player stopped responding. Bonus-related disputes included allegations of prohibited play or bonus rule breaches, and some were assessed as unjustified. Multiple complaints were marked as resolved after additional verification or further communication led to payment processing.
Common complaints
- Verification issues (KYC): A player reported repeated selfie or document rejections that prevented verification completion and blocked access to withdrawals. Another case involved verification delays later followed by confirmation that verification and payout were completed. Status: resolved. [1]
- Withdrawal delay: Austrian player experienced a delay in receiving their winnings despite being fully verified and promised a 48-hour processing time. The player confirmed the issue was successfully addressed after further communication. Status: resolved. [2]
- Bonus terms violations: User reported promotional winnings being voided after the casino alleged a breach of bonus rules related to bet sizing, and the complaint was assessed as unjustified. Status: rejected. [3]
Golden Star reviews
| Source | Rating | Reviews |
|---|---|---|
| TrustPilot | 4.2/5 | 270 |
| AskGamblers | 7.5/10 | 162 |
| CasinoGuru | 8.2/10 | 76 |
Overall sentiment
Golden Star Casino generally receives praise for its modern interface, extensive game library, and fast withdrawal processing for verified accounts. Long-term users frequently cite reliable customer support and functional bonus offers as key strengths of the brand. However, negative feedback persists regarding strict and allegedly obstructive KYC verification procedures, as well as isolated incidents of missing payments and dissatisfaction with winning odds.
Positive feedback
- Missing funds: Player reported that two withdrawal requests were marked as successful by the casino, yet only one payment actually reached their bank account. Despite continuous communication with a VIP manager, the missing funds remain unresolved, leading to significant frustration.[4]
- Difficult verification: Reviewer described the verification procedures as outdated and intentionally obstructive, resembling "casinos from 2000." They claimed that the casino repeatedly rejects required selfies with ID cards to delay payouts and encourage players to lose their winnings.[5]
Negative feedback
- Fast withdrawals: User highlighted a seamless experience with live dealer games and noted that the withdrawal process was exceptionally fast. They reported that their cashout was completed within one hour of the request, describing the system as "all fair".[6]
- Long-term reliability: Long-time player listed this casino as a favorite due to the consistently fast withdrawal process and high-quality live support. They also praised the extensive variety of slot providers and promotions available to regular users.[7]
Golden Star bonuses
For detailed bonus information, see the Golden Star bonuses page.
| Bonus type | Max cash bonus | Max free spins |
|---|---|---|
| Welcome | $1000 | 300 |
| Deposit | $2000 | Not available |
| Free spins | Not available | 100 |
| Reload | $1000 | 60 |
Casino bonus terms: https://goldenstar-casino.com/bonus-terms-and-conditions.
Golden Star games
Over 8600 titles across slots, live Casino, table games, crash games, crypto games and jackpots.
Best Golden Star slots
| Game | RTP | Released | Provider |
|---|---|---|---|
| X-mas Buffalo | 94.25% | 2022 | Belatra |
| Snoop Dogg Dollars | 97.00% | 2024 | BGaming |
| Gorilla Fury Hold & Hit | 96.85% | 2024 | Spinomenal |
| Elephant's Gold Bonus Combo | 96.19% | 2024 | NetGame |
| Only Coins Express | 96.02% | 2025 | Gamzix |
Game providers
Over 127.
Visit Golden Star games and providers page for more details.
Golden Star apps
| Platform | Availability |
|---|---|
| iOS | ❌ |
| Android | ❌ |
| Desktop | ❌ |
| Progressive web app | ✅ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.
Golden Star sister sites
Golden Star casino FAQ
Sources
The information presented is collected from publicly available sources and displayed for informational purposes only.
- ↑ https://casino.guru/complaints/golden-star-casino-player-s-withdrawal-is-delayed
- ↑ https://casino.guru/complaints/golden-star-casino-player-s-withdrawal-has-been-delayed-3
- ↑ https://casino.guru/complaints/golden-star-casino-player-s-winnings-from-promotional-1
- ↑ https://www.trustpilot.com/reviews/688b5d6b6d93ea3b2a63570e
- ↑ https://www.trustpilot.com/reviews/68cc04355d19b51c3f6abde1
- ↑ https://www.trustpilot.com/reviews/690c864737ba8c040c189046
- ↑ https://www.trustpilot.com/reviews/686690eca61890ec9a7cb551