Hell Spin casino online

Hell Spin Quick Facts

Sign Up	Register
Sign In	Login
Foundation	2022
Current Status	Active
Min. Deposit	$10
Rating	7.5/10
Business Name	TechOptions Group B.V.
Affiliate Program	Hell Partners
Last Updated	07.01.2026

CasiPendium opinion

HellSpin Casino operates under an active Curaçao license. User feedback is mixed, with reports of both fast payouts and recurring issues such as withdrawal delays, reversals, and occasional deposit problems. While the casino is often praised for its game variety and VIP-focused support, disputes related to KYC requirements and strict enforcement of bonus terms, including maximum bet rules, contribute to user concerns.

Final verdict: Use with caution.

Pros and cons

✅ Pros

• Low minimum deposit.
• Many site languages.
• Multiple payment types.
• Large game library.

❌ Cons

• Low Trustpilot rating.
• Bonus rule disputes.
• Payout delays.
• Mixed feedback.

Available countries

🇵🇭 Philippines, 🇲🇾 Malaysia, 🇸🇬 Singapore, 🇲🇽 Mexico, 🇵🇪 Peru, 🇨🇱 Chile, 🇦🇷 Argentina.

Available languages

English, polish, greek, norwegian, german, italian, spanish, portuguese, czech, french, hungarian, bengali, japanese, chinese, malay, tagalog.

Hell Spin casino deposits

Deposit methods	Processing time	Minimum
Bank cards, bank transfers, vouchers, e-wallets, crypto	10 minutes – 7 business days	$10

Visit the Hell Spin deposit page for all relevant details.

Hell Spin casino withdrawal

Withdrawal methods	Processing time	Minimum	Maximum per week	Maximum per month
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$10	$4000	$50000

Visit the Hell Spin withdrawal page for all relevant details.

Currencies

EUR, AUD, THB, BGN, BRL, CAD, CLP, COP, CRC, CZK, MKD, VND, HUF, HKD, UAH, INR, JPY, GEL, MYR, MXN, MDL, NZD, NOK, PKR, PEN, PHP, RON, IDR, RUB, SGD, CHF, BDT, KZT, USD, UZS, KRW, CNY, PLN.

Crypto supported

BTC, BCH, DOGE, LTC, ETH, USDT, XRP, XMR, ADA, BNB, DAI, ZEC.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

• Proof of identity
• Proof of address

May apply:

• Proof of payment
• Selfie with ID

Hell Spin casino license

• OGL/2024/1676/0905 by 🇨🇼 Curacao gambling board.
  

If your question is ‘Is Hell Spin casino legit?’ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat	Email
Available 24/7	support@hellspin.com

Rules

• Terms and conditions
• FAQ
• Privacy policy

Last updated on: 05.08.2024.

Hell Spin complaints

Source	Active complaints	Solved
CasinoGuru	1	32
AskGamblers	0	4

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

• +59997372299
• complaints@gamingcontrolcuracao.org

Complaints summary

Significant number of disputes relate to the "maximum bet" rule during bonus play, resulting in the confiscation of winnings. Additionally, the verification (KYC) process appears to be a major friction point, with frequent document rejections leading to withdrawal delays. While some payment and verification issues are resolved when players provide the correct documentation, many complaints are closed due to players failing to respond.

Common complaints

• Verification issues (KYC): Players frequently encounter difficulties with the identity verification process, citing repeated rejections of submitted documents such as proof of address or bank statements. These delays often stall the withdrawal process, leading to frustration regarding the clarity of the casino's requirements. Status: resolved.
• Withdrawal delay: Users report significant delays in receiving their payouts, often exceeding the stated processing times or pending for weeks. These issues occur even for verified accounts, with players sometimes advised to wait up to 14 days for funds to process. Status: resolved.
• Bonus terms violations: A high volume of complaints involves the confiscation of winnings due to breaches of bonus terms, specifically the maximum bet rule. Players often dispute these decisions, claiming the breaches were accidental or that the specific terms were unclear, but the casino enforces these rules strictly. Status: rejected.
• Payment method restrictions: Disputes arise when players cannot provide the specific proof demanded for a payment method or when they use third-party payment sources. The casino enforces strict rules requiring payment methods to match the account holder's name exactly.Status: closed.

Hell Spin reviews

Source	Rating	Reviews
TrustPilot	2.8/5	259
AskGamblers	8.9/10	105
CasinoGuru	6.9/10	100

Overall sentiment

Reviews indicate a highly polarized user experience. Positive feedback mainly comes from VIP players, who report personalized support, fast withdrawals, and a broad game selection. In contrast, negative reviews from regular users cite confiscated winnings due to maximum bet rule violations, repeated and intrusive verification requests, and occasional deposit issues. Many complaints describe these disputes as a lack of transparency in the enforcement of terms and conditions.

Positive feedback

• Withdrawal: Long-term players and VIPs frequently mention that payouts are fast, reliable, and often processed within hours or the next business day.
• Bonuses: The promotional system is praised for being interesting and offering good rewards, with some users explicitly thanking managers for "little bonuses."
• Payment methods: Positive reviews highlight the multiple instant deposit methods available, making it easy to fund accounts.

Negative feedback

• Verification: Customers complain about repetitive document requests where the casino asks for more files even after correct documents have been uploaded, leading to suspicions of data farming.
• Withdrawal: Long waiting periods for withdrawals are a common grievance, with some users stating they have waited months without payout or that larger amounts take significantly longer than small ones.
• Bonuses: Users have reported having their winnings deleted after using a bonus, receiving only their initial deposit back, which they feel is a scam.

Hell Spin bonuses

For detailed bonus information, see the Hell Spin bonuses page.

Bonus type	Max cash bonus	Max free spins
Deposit	$400	150
Reload	$200	100

Casino bonus terms: https://hellspin.com/rules/bonuses

Hell Spin games

Over 4000 titles across slots, table games, live dealer and crash games.

Best Hell Spin slots

Game	RTP	Released	Provider
Starlight Princess Super Scatter	96.50%	2025	Pragmatic Play
20 Boost Hot	96.33%	2022	Felix Gaming
3 Super Hot Chillies	95.74%	2025	3 Oaks
Lady Wolf Moon	97.00%	2020	BGAMING
Coins of Christmas – Hold & Win	96.18%	2024	BetSoft
Book of Knight Hold and Win	97.20%	2025	Felix Gaming

Game providers

Over 63.

Visit Hell Spin games and providers page for more details.

Hell Spin apps

Platform	Availability
iOS	❌
Android	❌
Desktop	❌
Progressive web app	✅

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Hell Spin sister sites

https://casipendium.com/casinos/slot-gem Slots Gem casino], Ivibet casino.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.