High Roller casino online
|
|
| Sign Up | Register |
|---|---|
| Sign In | Login |
| Foundation | 2022 |
| Current Status | Active |
| Min. Deposit | $10 |
| Rating | 7.1/10 |
| Business Name | Happy Hour Solutions Ltd |
| Affiliate Program | AffRoller |
| Last Updated | 07.01.2026 |
CasiPendium opinion
High roller casino is a licensed operator with a large game catalogue, multiple payment options including crypto, and generally fast withdrawals once verification is completed. However, verified complaints and reviews show recurring issues with KYC, document rejections, and delayed payouts, with a notable portion of cases closed or unresolved due to communication problems. User experience is mixed, with positive feedback on games and payouts after verification, but frequent reports of withdrawal friction and limited support responsiveness. Based on documented payment reliability concerns and operational strictness, the overall risk level is moderate.
Final verdict: Use with caution.
Pros and cons
- Licensed by Estonia.
- Large game library.
- Crypto payments.
- Strict KYC process.
- Withdrawal delays.
- No mobile apps.
Available countries
🇨🇦 Canada, 🇳🇿 New Zealand, 🇪🇪 Estonia, 🇫🇮 Finland, 🇩🇪 Germany, 🇳🇴 Norway, 🇧🇷 Brazil, 🇨🇱 Chile, 🇵🇪 Peru, 🇮🇪 Ireland, 🇮🇸 Iceland, 🇯🇵 Japan, 🇱🇺 Luxembourg, 🇲🇹 Malta, 🇵🇱 Poland, 🇸🇮 Slovenia.
Available languages
English.
High Roller casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-checks, e-wallets, crypto | 10 minutes – 7 business days | $10 |
High Roller casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per week | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $20 | No information | No information |
Currencies
EUR, CAD, NZD, USD, NOK.
Crypto supported
BTC, BCH, LTC, ETH, USDT, XRP, DAI, USDC.
Availability may differ by country and payment provider.
User verification and KYC
Required before withdrawing funds. It takes 24 hours up to 10 days.
Required documents:
- Proof of identity
- Proof of address
May apply:
- Proof of payment
- Selfie with ID
High Roller casino license
- License by 🇪🇪 Estonia, Estonian tax and customs board.
If your question is ‘Is High Roller casino legit?’ then yes - it is a legitimate and properly licensed casino.
Customer support
| Live chat | |
|---|---|
| Available 24/7 | support@highroller.com |
Rules
High Roller complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 0 | 12 |
| AskGamblers | 1 | 10 |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:
Complaints summary
The most prevalent issues involve the verification (KYC) process and subsequent withdrawal delays, where players frequently struggle with document rejection and strict formatting requirements. While many of these cases are eventually resolved upon successful verification, a significant number of complaints are rejected or closed because players stop responding during the process. Security checks triggered by large wins or third-party payment methods also occur regularly, often leading to temporary account locks that require external intervention to resolve.
Common complaints
- Verification issues: Players frequently report repeated rejections of submitted documents (such as bank statements or proof of address) even when they appear to meet criteria. Delays often stem from requests for specific document formats. Status: resolved. [1]
- Withdrawal delay: Complaints in this category involve funds not being received despite the casino claiming they were processed, or delays caused by internal processing times. In several cases, players reported lack of communication regarding the status of their transfers until a third party intervened. Status: resolved. [2]
- Bonus terms violations: Disputes arise when players feel misled by promotional terms, such as unexpected wagering requirements on "wager-free" offers or winnings caps that were not clearly communicated. Some complaints involve bonuses being marketed to ineligible players or specific VIP segments only. Status: closed. [3]
High Roller reviews
| Source | Rating | Reviews |
|---|---|---|
| TrustPilot | 3.3/5 | 129 |
| AskGamblers | 6.4/10 | 29 |
| CasinoGuru | 9.3/10 | 38 |
Overall sentiment
Negative reviews most often focus on withdrawal delays, difficult cashouts, and account restriction concerns, frequently accompanied by criticism of support responsiveness and occasional technical access issues. Positive reviews most often emphasize fast withdrawals, strict but acceptable verification, good game variety, and helpful support, with several reviewers framing KYC strictness as a safety benefit.
Positive feedback
- Verification: Some players view the strict KYC process as a positive sign of a secure and legitimate casino. They appreciate that once the initial hurdles are cleared, the account remains stable and trusted.[4]
- Withdrawal: Satisfied users praise the speed of payouts once verification is complete, with some receiving funds within minutes or hours. The consensus is that while the initial withdrawal may be slow due to checks, subsequent transactions are simple and fast.[5]
- Bonuses: Players appreciate that the casino honors its bonus terms and pays out winnings without "funny business." The transparency and fairness of the promotions are highlighted as key reasons for trust.[6]
Negative feedback
- Withdrawal: Players frequently report delays extending beyond the stated processing times, with some waiting months for funds that the casino claims have already been sent. There is significant frustration regarding "missing" transfers where banks and the casino blame each other, often leaving the player without recourse.[7]
- Support: Support is described as difficult to reach or unhelpful, with some players unable to find chat functions or phone numbers. Automated "bot" responses are a common grievance, making it hard to resolve complex account issues like accidental closures.[8]
High Roller bonuses
For detailed bonus information, see the High Roller bonuses page.
| Bonus type | Max cash bonus | Max free spins |
|---|---|---|
| Welcome | $2000 | 200 |
| Cashback | 20% | Not available |
High Roller games
Over 6000 titles across slots, roulette, blackjack, baccarat, craps, video poker, live dealer, game shows, crash games, sports betting and progressive jackpots.
Best High Roller slots
| Game | RTP | Released | Provider |
|---|---|---|---|
| Fortune of Olympus | 96.55% | 2025 | Pragmatic Play |
| Crabby's Gold | 96.25% | 2025 | Play'n GO |
| Energy Coins: Hold and Win | 95.74% | 2023 | Playson |
| Big Bass Bonanza | 96.71% | 2020 | Reel Kingdom |
| Fate of Dead Blitzways | 96.20% | 2025 | Play'n GO |
Game providers
Over 90.
High Roller apps
| Platform | Availability |
|---|---|
| iOS | ❌ |
| Android | ❌ |
| Desktop | ❌ |
| Progressive web app | ❌ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.
High Roller sister sites
High Roller casino FAQ
Sources
The information presented is collected from publicly available sources and displayed for informational purposes only.
- ↑ https://casino.guru/complaints/highroller-casino-player-s-verification-process-is
- ↑ https://casino.guru/complaints/highroller-casino-player-s-withdrawal-has-been-delayed-2
- ↑ https://casino.guru/complaints/highroller-casino-player-s-winnings-affected-by-unexpected
- ↑ https://www.trustpilot.com/reviews/67dbdb462b3ab5d46bf99129
- ↑ https://www.trustpilot.com/reviews/679d31fd15ddba41ae986a55
- ↑ https://www.trustpilot.com/reviews/6881fd2819d0664af68e7825
- ↑ https://www.trustpilot.com/reviews/6854d92122f7f1e1654fe3f2
- ↑ https://www.trustpilot.com/reviews/679e6ab38e39cc6975a47631