Izzi casino online
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| Sign Up | Register |
|---|---|
| Sign In | Login |
| Foundation | 2021 |
| Current Status | Active |
| Min. Deposit | $10 |
| Rating | 8.2/10 |
| Business Name | Carrer N.V. |
| Affiliate Program | Royal partners |
| Last Updated | 07.01.2026 |
CasiPendium opinion
Izzi Casino operates under a valid Curaçao Gaming Control Board license and supports multiple fiat and crypto payment methods. However, withdrawals are often delayed due to extended KYC procedures and can take several days. The platform offers a strong user experience with a wide game selection, multiple languages, and mobile access via a progressive web app. Complaint data from CasinoGuru and AskGamblers highlights recurring issues with verification, withdrawal delays, and strict bonus enforcement, indicating a moderate risk level for players.
Final verdict: Use with caution.
Pros and cons
- Massive game library.
- Crypto friendly.
- High withdrawal limits.
- Withdrawal delays.
- Win caps.
- Strict verification (video call).
Available countries
🇧🇷 Brazil, 🇨🇦 Canada, 🇩🇪 Germany, 🇮🇳 India, 🇰🇿 Kazakhstan, 🇷🇺 Russia, 🇨🇭 Switzerland, 🇲🇽 Mexico, 🇨🇱 Chile, 🇵🇪 Peru, 🇹🇷 Turkey.
Available languages
English, russian, french, german, portuguese, spanish.
Izzi casino deposits
| Deposit methods | Processing time | Minimum |
|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto, mobile payments | 10 minutes – 7 business days | $10 |
Visit the Izzi deposit page for all relevant details.
Izzi casino withdrawal
| Withdrawal methods | Processing time | Minimum | Maximum per week | Maximum per month |
|---|---|---|---|---|
| Bank cards, bank transfers, e-wallets, crypto | 10 minutes – 7 business days | $10 | $4000 | $80000 |
Visit the Izzi withdrawal page for all relevant details.
Currencies
BRL, CAD, CLP, EUR, INR, KZT, MXN, PEN, RUB, TRY, USD.
Crypto supported
BTC, ETH, USDT, XRP, TRX.
Availability may differ by country and payment provider.
User verification and KYC
Required before withdrawing funds. It takes 24 hours up to 10 days, potential video KYC.
Required documents:
- Proof of identity
- Proof of address
May apply:
- Proof of payment
- Selfie with ID
Izzi casino license
- OGL/2024/570/0396 by 🇨🇼 Curaçao gaming control board.
If your question is ‘Is Izzi casino legit?’ then yes - it is a legitimate and properly licensed casino.
Customer support
| Live chat | Telegram bot | |
|---|---|---|
| Available 24/7 | support-en@izzi.casino | Official bot |
Rules
Last updated on: 21.10.2025.
Izzi complaints
| Source | Active complaints | Solved |
|---|---|---|
| CasinoGuru | 10 | 140 |
| AskGamblers | 2 | 0 |
Do you have your own complaint?
Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:
Complaints summary
Complaints about Izzi Casino often cite strict video verification that can lead to account blocks if failed, frequent withdrawal delays beyond stated timelines, and recurring disputes over deposit issues and bonus terms, including win caps and wagering conditions.
Common complaints
- Verification issues (KYC): Player from Brazil experienced a significant delay in account verification after winning, despite providing all necessary documents including a video holding their ID. The casino cited a potential 31-day verification timeline, and the withdrawal was ultimately approved only after this period expired. Status: resolved. [1]
- Withdrawal delay: Player from Spain reported that their withdrawal had not been received nearly two weeks after the request. The funds were eventually successfully credited after the Complaints Team intervened to facilitate communication. Status: resolved. [2]
- Bonus terms violations: player from Sweden had winnings of €3,310 reduced to €110 after attempting a withdrawal. The casino enforced a term that caps winnings derived from bonus funds, even after the player continued playing with those winnings, which the mediator considered unfair. Status: closed. [3]
Izzi reviews
| Source | Rating | Reviews |
|---|---|---|
| TrustPilot | 3.7/5 | 43 |
| AskGamblers | 9.3/10 | 27 |
| CasinoGuru | 8.0/10 | 30 |
Overall sentiment
Player sentiment is polarized: satisfied users praise the extensive game library, polished interface, and strong mobile performance, while dissatisfied players frequently report serious issues with payment processing, aggressive KYC practices, and withdrawal delays often justified by unclear terms.
Positive feedback
- Game selection: User "Charline Makarem" praised the casino for its massive list of games, specifically highlighting the variety of slots available. The reviewer mentioned playing exclusively on this platform due to the game options.[4]
- Consistent withdrawals: User "Kaya Yılmazer" shared a positive experience after playing for a month, stating that withdrawals work perfectly. The user also commended the huge game selection and pleasing bonuses.[5]
- Winning potential on specific games: User "Deka Hesbit" highlighted a positive experience with a specific game, "Space Honor," claiming to win over $100 daily. The user expressed high satisfaction with the returns and the overall quality of the casino.[6]
Negative feedback
- Payment system errors and lost funds: User "Josee St Onge" reported that $100 was stolen from her husband after an e-transfer via the "pay bright" system glitched. Despite the payment being debited, no confirmation code was sent, and the casino provided no recourse.[7]
- Withdrawal difficulties and strict verification: User "Bruno" complained about being restricted after only a few bets and facing repeated rejections of withdrawal requests despite sending multiple forms of verification. The user described the process as manipulative, requiring video selfies after paper documents were already submitted.[8]
- Withdrawal delays and lengthy verification periods: User "grey" reported that after making three small sports bets, their account was limited and verification was demanded. The user was then accused of being a fraudster by chat support, who cited a rule allowing them to delay payments for up to 31 days.[9]
Izzi bonuses
For detailed bonus information, see the Izzi bonuses page.
| Bonus name | Max cash bonus | Max free spins |
|---|---|---|
| Deposit | $200 | 100 |
| Reload bonus | Not available | 100 |
Official bonus terms: https://izzicasino.com/terms-and-conditions#bonus-wagering
Izzi games
Over 7900 titles across slots, live casino, table games, instant games, sports and virtual sports.
Best Izzi slots
| Game | RTP | Released | Provider |
|---|---|---|---|
| Mummyland Treasures | 96.36% | 2023 | Belatra Games |
| Book of Santa | 96.00% | 2019 | Endorphina |
| Santa Mummy | 96.36% | 2023 | Belatra Games |
| Bonanza Billion | 96.00% | 2021 | BGaming |
| Dr. Rock & The Riff Reactor | 96.03% | 2023 | TrueLab Games |
Game providers
Over 121.
Visit Izzi games and providers page for more details.
Izzi apps
| Platform | Availability |
|---|---|
| iOS | ❌ |
| Android | ❌ |
| Desktop | ❌ |
| Progressive web app | ✅ |
Responsible gambling support
If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.
Izzi sister sites
Sources
The information presented is collected from publicly available sources and displayed for informational purposes only.
- ↑ https://casino.guru/complaints/izzi-casino-player-s-withdrawal-is-delayed-due-to
- ↑ https://casino.guru/complaints/izzi-casino-player-believes-that-their-withdrawal
- ↑ https://casino.guru/complaints/izzi-casino-player-s-winnings-have-been-reduced
- ↑ https://uk.trustpilot.com/reviews/66cb6b0ce73c00ec42911555
- ↑ https://www.trustpilot.com/reviews/677a55fb4e258c84188a7a43
- ↑ https://uk.trustpilot.com/reviews/6685970cbe47d23773596833
- ↑ https://uk.trustpilot.com/reviews/6794deb7382e5d71d732f4cd
- ↑ https://uk.trustpilot.com/reviews/689ccf2f6044582be8558bc8
- ↑ https://uk.trustpilot.com/reviews/676ec6f68e38b0a47c6287e0