Mozzartbet casino online

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Mozzartbet Quick Facts

Sign Up	Register
Sign In	Login
Foundation	2019
Current Status	Active
Min. Deposit	$5
Rating	5.4/10
Business Name	Mozzartbet Malta Limited
Affiliate Program	Mozzart affiliates
Last Updated	07.01.2026

CasiPendium opinion

Mozzartbet is a legally licensed operator in Bosnia and Herzegovina with low minimum deposits, a large game portfolio, and multiple payment options, but it does not support cryptocurrencies or native mobile apps. Complaint records and user reviews show recurring issues related to withdrawal delays, verification procedures, and customer support, although some cases are eventually resolved. Payment reliability appears inconsistent, with confirmed payouts in certain cases and extended delays or closures in others. Based on documented complaints, review scores, and operational features, the overall risk level for players is moderate

Final verdict: Use with caution.

Pros and cons

✅ Pros

• Local currency support.
• Established regional brand.

❌ Cons

• Inconsistent payouts.
• Limited bonuses.
• No crypto payments.

Available countries

🇧🇦 Bosnia and Herzegovina.

Available languages

Bosnian, english, serbian, croatian.

Mozzartbet casino deposits

Deposit methods	Processing time	Minimum
Bank cards, bank transfers, e-wallets, vouchers	10 minutes – 7 business days	$5

Mozzartbet casino withdrawal

Withdrawal methods	Processing time	Minimum	Maximum per week	Maximum per month
Bank cards, bank transfers	10 minutes – 7 business days	$5	Unlimited	Unlimited

Currencies

BAM.

Crypto supported

Not available.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

• Proof of identity
• Proof of address

May apply:

• Proof of payment
• Selfie with ID

Mozzartbet casino license

• 06.05/463-30/24 by 🇧🇦 Republic Administration for Games of Chance of Republika Srpska
  

If your question is ‘Is Mozzartbet casino legit?’ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat	Email
Available 24/7	helpbih@mozzartbet.com	080050713

Rules

• Privacy policy
• help center

Mozzartbet complaints

Source	Active complaints	Solved
CasinoGuru	0	3
AskGamblers	0	1

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes.

Complaints summary

Complaints concentrate on withdrawals impacted by verification timelines, deposits not crediting as expected, and technical access or game-related errors. Many cases are closed or rejected due to lack of player follow-up or insufficient evidence, while a smaller portion conclude with confirmed resolution after the underlying issue is processed.

Common complaints

• Verification issues: Complaints in this category focus on delays in withdrawal processing caused by ongoing or slow identity verification procedures. Players often express frustration with the length of the process, though many cases are eventually rejected or closed when players fail to provide the necessary evidence or stop responding to inquiries. Status: rejected.
• Withdrawal delay: Users report delays in receiving payments or technical inabilities to request withdrawals, often citing "unfinished KYC" or high volumes as reasons provided by the casino. These issues frequently result in a resolved status once the payment is eventually processed or the technical barrier is removed. Status: closed.
• Bonus terms violations: Issues typically involve failed deposits or complications when switching between different payment methods, such as credit cards and other options. These cases often require detailed bank statements to trace missing funds, and failure to provide this documentation leads to rejection. Status: closed.

Mozzartbet reviews

Source	Rating	Reviews
TrustPilot	1.9/5	27
AskGamblers	4.3/10	6
CasinoGuru	8.3/10	14

Overall sentiment

The most frequent complaints concern withdrawals, verification procedures, and customer support, often describing frozen funds, repeated KYC requests, and long periods without resolution. Technical issues and disputes over bonuses and odds are also common, while security allegations appear less frequently. Positive feedback mainly relates to fast withdrawals for some users, convenient card payments and a well-regarded sportsbook. Overall, user experiences are highly inconsistent, with operational reliability and customer service being the primary sources of dissatisfaction.

Positive feedback

• Withdrawal: Some users praise the platform for its reliability and speed in processing payouts, comparing its safety to that of a bank. These positive experiences highlight instant winning ticket payouts as a key strength of the service.
• Games: The sportsbook is frequently highlighted as a standout feature, with users appreciating the wide range of sports and combinations available. The frequent release of new games is also noted as a positive aspect for some players.

Negative feedback

• Verification: Reviews in this category highlight frustration with repetitive or opaque verification processes that often lead to account closure. Users report passing initial checks only to face additional demands upon withdrawal, sometimes resulting in permanent blocks without clear reasoning.
• Games: Users occasionally criticize the game selection for lacking variety or "wow" factor, particularly regarding video slots. Some players also suspect game fairness, alleging that slots are "rigged" or that odds are manipulated disadvantageously during bet placement.
• Bonuses: Players report that bonus winnings are sometimes not credited or that account funds are frozen after fulfilling wagering requirements. Disputes often arise regarding the specific terms of promotional offers, with some users claiming they were misled or denied funds they believed were rightfully won.

Mozzartbet bonuses

Bonus type	Max cash bonus	Max free spins
Free spins	Not available	200

Mozzartbet games

Over 1800 titles across slots, table games, slots, video poker, live casino, instant games and lotto.

Best Mozzartbet slots

Game	RTP	Released	Provider
7 Hold and Win	95.00%	2024	Kalamba Games
Diamond Fruits	96.00%	2021	Big Time Gaming
Sweet Bonanza	96.51%	2019	Pragmatic Play
Hell Hot 100	96.07%	2021	Endorphina
Blazing Coins 243	96.94%	2024	Amatic Industries

Game providers

Over 16.

Mozzartbet apps

Platform	Availability
iOS	❌ Download
Android	❌ Download
Desktop	❌
Progressive web app	✅

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.