Mystake casino online

Mystake Quick Facts

Sign Up	Register
Sign In	Login
Foundation	2020
Current Status	Active
Min. Deposit	$20
Rating	8.3/10
Business Name	Santeda International B.V.
Affiliate Program	Mystake Affiliates
Last Updated	08.01.2026

CasiPendium opinion

Mystake operates under a valid Curacao license and offers multiple payment methods, including cryptocurrencies, with many users reporting fast withdrawals and reliable deposits. User experience is generally rated highly, with strong feedback on game variety, platform stability, and customer support. However, documented complaints indicate recurring issues related to kyc verification, compliance investigations, and occasional withdrawal restrictions or confiscations.

Final verdict: Recommended.

Pros and cons

✅ Pros

• Large game library.
• Positive reviews.
• Fast withdrawals.
• Crypto payments.

❌ Cons

• Strict verification.
• No mobile app.

Available countries

🇦🇷 Argentina, 🇦🇺 Australia, 🇦🇹 Austria, 🇧🇪 Belgium, 🇧🇷 Brazil, 🇨🇦 Canada, 🇩🇰 Denmark, 🇫🇮 Finland, 🇩🇪 Germany, 🇮🇹 Italy, 🇳🇴 Norway, 🇳🇿 New Zealand, 🇵🇱 Poland, 🇪🇸 Spain, 🇸🇪 Sweden, 🇨🇭 Switzerland, 🇹🇷 Turkey.

Available languages

English, spanish, russian, finnish, swedish, french, italian, brazilian portuguese, argentine spanish, arabic, czech, thai, filipino.

Mystake casino deposits

Deposit methods	Processing time	Minimum
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$20

Mystake casino withdrawal

Withdrawal methods	Processing time	Minimum	Maximum per week	Maximum per month
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$20	$7500	$15000

Currencies

EUR, USD, GBP, AUD, CAD, BRL, RUB, KZT, UZS, AZN, INR, NZD.

Crypto supported

BTC, ETH, USDT, LTC, XRP, BCH, DASH, XMR, XLM, DOGE, TRX, BNB.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

• Proof of identity
• Proof of address

May apply:

• Proof of payment
• Selfie with ID

Mystake casino license

• OGL/2024/1798/1048 by 🇨🇼 Curacao gambling board.
  

If your question is ‘Is Mystake casino legit?’ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat	Email
Available 24/7	support@mystake.com

Rules

• Terms and conditions
• FAQ
• Privacy policy

Mystake complaints

Source	Active complaints	Solved
CasinoGuru	9	160
AskGamblers	3	76

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

• +59997372299
• complaints@gamingcontrolcuracao.org

Complaints summary

Complaints cluster around delayed withdrawals and verification bottlenecks, with a significant share involving compliance-related account actions (multi-accounting, suspicious activity, or chargebacks) that often end in rejection. Payment method availability issues appear less frequent and are more likely to be resolved after clarification, while technical and deposit/account-access cases frequently close when follow-up evidence or continued communication is missing.

Common complaints

• Verification issues: Players frequently encounter obstacles with document approval, such as the rejection of residence certificates or disputes over specific ID types like UK Citizen cards. Issues also arise from discrepancies in personal data provided during registration, such as incorrect country details. A player from Italy had their residence certificate rejected and verification failed despite submitting documents. Status: closed.
• Withdrawal delay: Complaints in this category typically involve prolonged processing times or stalled payments due to repetitive verification requests, such as video KYC. While some cases are resolved upon completion of these checks, others are closed due to lack of player cooperation. A player from Finland reported blocked cashouts and a lack of support response regarding their video KYC process. Status: resolved.
• Bonus terms violations: Disputes often arise when the casino confiscates winnings citing "bonus abuse" or the use of prohibited strategies, particularly involving multi-accounting to claim promotions. Players also report issues with missing free spins, which the casino sometimes proves were already utilized. A player from Germany had €6500 confiscated after the casino linked their account to others using similar strategies and IPs to exploit bonuses. Status: closed.

Mystake reviews

Source	Rating	Reviews
TrustPilot	4.4/5	25353
AskGamblers	9.2/10	889
CasinoGuru	9.5/10	75

Overall sentiment

Reviews are overwhelmingly positive, with recurring themes of fast withdrawals, instant deposits, helpful support, and broad game selection. Negative feedback is limited to a single general fairness concern and one uncertainty statement about withdrawals not yet tested. Verification and security issues are not materially represented in the provided review set.

Positive feedback

• Support: Customer service is described as fast, helpful, and professional, with specific mentions of the efficiency of the live chat. Players appreciate quick resolutions and the overall responsiveness of the support team.
• Withdrawal: Users consistently highlight the speed and efficiency of the payout process, often noting that withdrawals are faster than expected. Several reviews specifically mention "instant" payouts and improved processing times compared to other sites.
• Bonus: Players frequently praise the variety and fairness of the promotional offers, including welcome bonuses and free spins. Many appreciate that the terms are reasonable and that the bonuses provide genuine value and opportunities to win.
• Payment methods: Crypto support and the absence of exchange fees are highlighted as significant benefits by several users. The ease of making deposits and the variety of payment options are also noted as key positives.

Negative feedback

• Withdrawal: Negative feedback is a general perception that games feel rigged, without a specific technical malfunction (such as crashes, freezes, or login failures). Most other comments describe smooth performance and fast loading.
• Bonuses: A single user expressed skepticism regarding the fairness of the software, suggesting that the outcomes might be manipulated. While acknowledging that losses are part of gambling, they noted that the gameplay felt "rigged" compared to their expectations.

Mystake bonuses

Bonus type	Max cash bonus	Max free spins
Welcome	$1500	300
Cashback	10%	Not available
Reload	$250	Not available

Mystake games

Over 6000 titles across slots, live casino, table games, jackpots, sports betting and mini games.

Best Mystake slots

Game	RTP	Released	Provider
Gates of Mystake	96.15%	Not Available	Spinomenal
Wanted Dead or a Wild	96.38%	2021	Hacksaw Gaming
Aztec Magic Megaways	96.69%	2022	BGaming
Legacy of Dead	96.58%	2019	Play'n GO
Book of Ra Deluxe	95.10%	2008	Novomatic

Game providers

Over 70.

Mystake apps

Platform	Availability
iOS	❌
Android	❌
Desktop	❌
Progressive web app	❌

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.