Play Fortuna casino online

Play Fortuna Quick Facts

Sign Up	Register
Sign In	Login
Foundation	2012
Current Status	Active
Min. Deposit	$10
Rating	7.5/10
Business Name	Globonet B.V.
Affiliate Program	Gambling Craft
Last Updated	07.01.2026

CasiPendium opinion

Play fortuna casino is a licensed and active online gambling operator with a long operating history, a wide range of payment options, and a large game portfolio supported by multiple providers. Available data indicates that withdrawals are generally processed, although delays and payment method restrictions may occur, particularly in cases involving large winnings or extended kyc verification. User experience appears mixed, with positive feedback related to games and bonuses alongside recurring issues concerning verification procedures and payout consistency. Overall, the casino presents a moderate risk level for players, and its use is best approached with caution despite existing regulatory oversight.

Final verdict: Use with caution.

Pros and cons

✅ Pros

• Large game library.
• Crypto-friendly.
• Established brand.

❌ Cons

• Strict KYC process.
• Mixed reputation.
• Withdraw delay.

Available countries

🇨🇦 Canada, 🇧🇷 Brazil, 🇨🇱 Chile, 🇮🇳 India, 🇳🇿 New Zealand, 🇵🇱 Poland, 🇰🇿 Kazakhstan, 🇲🇽 Mexico, 🇵🇪 Peru, 🇦🇷 Argentina, 🇷🇺 Russia, 🇧🇾 Belarus, 🇦🇿 Azerbaijan, 🇺🇿 Uzbekistan.

Available languages

English, russian, german, polish, spanish, french, portuguese, kazakh.

Play Fortuna casino deposits

Deposit methods	Processing time	Minimum
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$10

Visit the Play Fortuna deposit page for all relevant details.

Play Fortuna casino withdrawal

Withdrawal methods	Processing time	Minimum	Maximum per week	Maximum per month
Bank cards, bank transfers, e-wallets, crypto	10 minutes – 7 business days	$10	$3000	$10000

Visit the Play Fortuna withdrawal page for all relevant details.

Currencies

USD, EUR, CAD, NZD, PLN, INR, RUB, BRL.

Crypto supported

BTC, BCH, ETH, USDT, XRP, LTC, DOGE.

Availability may differ by country and payment provider.

User verification and KYC

Required before withdrawing funds. It takes 24 hours up to 10 days.

Required documents:

• Proof of identity
• Proof of address

May apply:

• Proof of payment
• Selfie with ID

Play Fortuna casino license

• OGL/2024/367/0690 by 🇨🇼 Curacao gambling board.
  

If your question is ‘Is Play Fortuna casino legit?’ then yes - it is a legitimate and properly licensed casino.

Customer support

Live chat	Email
Available 24/7	help@playfortuna.com

Rules

• Terms and conditions
• FAQ
• Privacy policy

Last updated on: 24.12.2025.

Play Fortuna complaints

Source	Active complaints	Solved
CasinoGuru	0	20
AskGamblers	0	6

Do you have your own complaint?

Use the official complaint portal or email address of the relevant regulator. In some cases, regulators also appoint Alternative Dispute Resolution (ADR) bodies to help mediate disputes. If you have a complaint, you can submit it here:

• +59997372299
• complaints@gamingcontrolcuracao.org

Complaints summary

Complaints about Play Fortuna and Booi Casino mainly concern withdrawal delays and KYC verification, often linked to payment method restrictions. Many disputes involve strict security rules on duplicate accounts, game errors, and unfair play. While issues are often resolved with player cooperation, many complaints are rejected due to missing evidence or lack of follow-up.

Common complaints

• Verification issues (KYC): Armenian player at Booi Casino struggled with verification after the operator rejected submitted selfies and linked the user to multiple accounts. The casino eventually decided to pay out all funds and close the account. Status: resolved.
• Withdrawal delay: A user experienced a withdrawal delay lasting over a month, causing significant frustration. The player eventually confirmed receipt of the payment after the extended waiting period. Status: resolved.
• Payment method restrictions: Nigerian player faced withdrawal issues due to depositing with a mix of Binance and Astropay accounts, triggering AML checks. The issue was resolved when the player was permitted to withdraw funds to a cryptocurrency wallet. Status: resolved.

Play Fortuna reviews

Source	Rating	Reviews
TrustPilot	3.5/5	13
AskGamblers	6.3/10	68
CasinoGuru	9.2/10	48

Overall sentiment

The reviews are polarized, with a cluster of highly positive comments focused on design, game selection, and occasional reports of fast withdrawals. Negative reviews concentrate on payout disputes, verification-related friction, and pressure to use alternative withdrawal channels such as crypto. The combined set suggests inconsistent user outcomes.

Positive feedback

• Bonuses and loyalty: Reviewer commended the "laconic" site design and the diverse bonus policy, including birthday gifts. They noted the support team's loyalty, mentioning that they sometimes grant no-wager bonuses during bad luck streaks.
• Geeneral: Player says “everything is just super” and reports depositing "200$" while remaining "in the plus every day". Review frames the overall experience as highly positive and exciting.

Negative feedback

• Delayed withdrawals of large winnings: Player reported a negative experience after a significant win of $16,000. They claimed the casino deliberately delayed the withdrawal process by demanding repeated verification with "non-existent certificates" and blocking support chat access.
• Bonus terms concerns: Reviewer claims they were told they must deposit "150$" to withdraw immediately plus balance money, and they interpret this as a scam tactic. The post is framed as a warning and a request for opinions.
• Technical issues: User reports they could not deposit using any available method and says support blamed them and was unhelpful. They also claim the casino bans users for trivial reasons and advise others not to play.

Play Fortuna bonuses

For detailed bonus information, see the Play Fortuna bonuses page.

Bonus type	Max cash bonus	Max free spins
Welcome	$1000	100
Deposit	$500	50
Free spins	Not available	110
Tournaments	$120000	Various
Cashback	7%	Not available

Casino bonus terms: https://playfortuna.com/en/display/account-pay-outs-and-bonuses

Play Fortuna games

Over 7000 titles across slots, table games, live games and instant games.

Best Play Fortuna slots

Game	RTP	Released	Provider
Gates of Olympus Super Scatter	96.50%	2025	Pragmatic Play
Sweet Bonanza 1000	96.53%	2024	Pragmatic Play
Mummyland Treasures	96.36%	2023	Belatra Games
Sugar Rush 1000	97.50%	2024	Pragmatic Play
Wild Bounty Showdown	96.75%	2022	PG Soft

Game providers

Over 50.

Visit Play Fortuna games and providers page for more details.

Play Fortuna apps

Platform	Availability
iOS	❌
Android	❌
Desktop	❌
Progressive web app	✅

Responsible gambling support

If gambling stops being fun or impacts your life, relationships, or finances, seek help immediately.

Sources

The information presented is collected from publicly available sources and displayed for informational purposes only.