casinos/play-fortuna: Difference between revisions

(3 intermediate revisions by one other user not shown)

Line 12:

| foundation = 2012

| status = Active

| min_deposit = [[:Category:$10 deposit casinos|$10]]

| min_deposit = [[:Category:10 dollars deposit casinos|$10]]

| rating = 7.5/10

| business_names = Globonet B.V.

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*[mailto:complaints@gamingcontrolcuracao.org complaints@gamingcontrolcuracao.org]

=== Complaints summary ===

Complaints about Play Fortuna ~~and Booi Casino~~ mainly concern withdrawal delays and KYC verification, often linked to payment method restrictions. Many disputes involve strict security rules on duplicate accounts, game errors, and unfair play. While issues are often resolved with player cooperation, many complaints are rejected due to missing evidence or lack of follow-up.

Complaints about Play Fortuna mainly concern withdrawal delays and KYC verification, often linked to payment method restrictions. Many disputes involve strict security rules on duplicate accounts, game errors, and unfair play. While issues are often resolved with player cooperation, many complaints are rejected due to missing evidence or lack of follow-up.

=== Common complaints ===

* '''Verification issues (KYC)''': Armenian player at Booi Casino struggled with verification after the operator rejected submitted selfies and linked the user to multiple accounts. The casino eventually decided to pay out all funds and close the account. Status: resolved. <ref>https://casino.guru/complaints/booi-casino-player-struggles-with-verification-process</ref>

* '''Withdrawal delay''': A user experienced a withdrawal delay lasting over a month, causing significant frustration. The player eventually confirmed receipt of the payment after the extended waiting period. Status: resolved. <ref>https://casino.guru/complaints/play-fortuna-casino-the-player-s-withdrawal-is-delayed</ref>

* '''Payment method restrictions''': Nigerian player faced withdrawal issues due to depositing with a mix of Binance and Astropay accounts, triggering AML checks. The issue was resolved when the player was permitted to withdraw funds to a cryptocurrency wallet. Status: resolved. <ref>https://casino.guru/complaints/play-fortuna-casino-player-facing-withdrawal-issues</ref>

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[[Category:$10 deposit casinos]]

[[Category:10 dollars deposit casinos]]

[[Category:Casinos CA]]

[[Category:Casinos NZ]]

@@ Line 12: / Line 12: @@
   | foundation = 2012
   | status = Active
-  | min_deposit = [[:Category:$10 deposit casinos|$10]]
+  | min_deposit = [[:Category:10 dollars deposit casinos|$10]]
   | rating = 7.5/10
   | business_names = Globonet B.V.
@@ Line 118: / Line 118: @@
 *[mailto:complaints@gamingcontrolcuracao.org complaints@gamingcontrolcuracao.org]
 === Complaints summary ===
-Complaints about Play Fortuna and Booi Casino mainly concern withdrawal delays and KYC verification, often linked to payment method restrictions. Many disputes involve strict security rules on duplicate accounts, game errors, and unfair play. While issues are often resolved with player cooperation, many complaints are rejected due to missing evidence or lack of follow-up.
+Complaints about Play Fortuna mainly concern withdrawal delays and KYC verification, often linked to payment method restrictions. Many disputes involve strict security rules on duplicate accounts, game errors, and unfair play. While issues are often resolved with player cooperation, many complaints are rejected due to missing evidence or lack of follow-up.
 === Common complaints ===
-* '''Verification issues (KYC)''': Armenian player at Booi Casino struggled with verification after the operator rejected submitted selfies and linked the user to multiple accounts. The casino eventually decided to pay out all funds and close the account. Status: resolved. <ref>https://casino.guru/complaints/booi-casino-player-struggles-with-verification-process</ref>
 * '''Withdrawal delay''': A user experienced a withdrawal delay lasting over a month, causing significant frustration. The player eventually confirmed receipt of the payment after the extended waiting period. Status: resolved. <ref>https://casino.guru/complaints/play-fortuna-casino-the-player-s-withdrawal-is-delayed</ref>
 * '''Payment method restrictions''': Nigerian player faced withdrawal issues due to depositing with a mix of Binance and Astropay accounts, triggering AML checks. The issue was resolved when the player was permitted to withdraw funds to a cryptocurrency wallet. Status: resolved. <ref>https://casino.guru/complaints/play-fortuna-casino-player-facing-withdrawal-issues</ref>
@@ Line 227: / Line 227: @@
 <references />
-[[Category:$10 deposit casinos]]
+[[Category:10 dollars deposit casinos]]
 [[Category:Casinos CA]]
 [[Category:Casinos NZ]]