Captain Cooks Withdrawal
More actions
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| Review | Captain Cooks |
|---|---|
| Sign Up | Register |
| Sign In | Login |
| Withdrawal methods | |
| Withdrawal options | Cards, E-wallets, Crypto, Bank transfers |
| Fastest method | Crypto |
| Slowest method | Bank transfer |
| Minimum withdrawal | $50 |
| Withdrawal limit | $4,000 per week |
| Withdrawal policy | Read terms |
| Other | |
| Support | support@crhelpdesk.com |
| Last Updated | 11.02.2026 |
Read this guide to learn how to withdraw money from Captain Cooks. Find out about Captain Cooks's withdrawal limits and the payment methods available.
How to withdraw money from Captain Cooks casino
There are more than 15 withdrawal options available on the site. The fastest way to withdraw from Captain Cooks casino is via crypto or e-wallets. Please note that Captain Cooks instant withdrawals are not guaranteed. Processing times are based on publicly available player reviews and complaints. Pending period: up to 2 business days.
| Payment method | Minimum withdrawal | Limit per week | Processing time |
|---|---|---|---|
| Maestro | $50 | $4,000 | 1 - 2 days |
| MasterCard | $50 | $4,000 | 1 - 2 days |
| Neteller | $50 | $4,000 | 0 - 2 hours |
| PayPal | $50 | $4,000 | 0 - 2 hours |
| Visa | $50 | $4,000 | 1 - 2 days |
| Entropay | $50 | $4,000 | 0 - 2 hours |
| Payz | $50 | $4,000 | 0 - 2 hours |
| Skrill | $50 | $4,000 | 0 - 2 hours |
| Bank transfer | $300 | $4,000 | up to 5 business days |
| JCB | $50 | $4,000 | 1 - 2 days |
| Rapid transfer | $50 | $4,000 | 0 - 2 hours |
| Paysafecard | $50 | $4,000 | 0 - 2 hours |
| BTC | $50 | $4,000 | 0 - 1 hour |
| ETH | $50 | $4,000 | 0 - 1 hour |
| USDT | $50 | $4,000 | 0 - 1 hour |
Some methods are region-specific; availability can vary by country/currency.
Steps to withdraw money
Step 1: Go to the "Bank" section.
Step 2: Select "Withdraw".
Step 3: Choose your method, enter the amount and confirm.
Before attempting a withdrawal from Captain Cooks, you will need to verify your account details. Once verified, withdrawals should be processed by Captain Cooks without any issues.
Required documents for Captain Cooks withdrawals
Captain Cooks casino requires standard KYC documents before it will process withdrawals and you can speed things up by preparing a complete, high‑quality set in advance.
Essential documents:[1]
1. Proof of identity: passport, driver's license or ID card.
2. Proof of address: recent utility bill or bank statement.
3. Payment method verification: copy of the card used, showing the cardholder’s name or other documentation confirming the deposit method used.
Additional verification methods
- Certified documents by a registered Notary
- Proof of ownership of financial accounts (statements, screenshots of wallets)
- Source of funds or wealth
Make sure your Captain Cooks profile (name, DOB, address) exactly matches your ID and proof of address.
Captain Cooks withdrawal charges
It is imperative that players give due consideration to fees when selecting a Captain Cooks withdrawal method.
| Payment method | Fees | Verification Needed |
|---|---|---|
| Bank transfer | $50 fee under $3000; $100 fee over $3000 | Yes |
Hidden fees and limits
- A 2.5% currency conversion fee applies if currencies differ
Captain Cooks withdrawal problems
Captain Cooks strives to provide a smooth withdrawal experience, but complications can still arise. These may include processing delays, discrepancies in the amount received or technical issues. It is important to comply with Captain Cooks withdrawal policy, particularly with regard to active Captain Cooks bonuses, as the withdrawal amount may be restricted based on the offer’s terms.
Pending withdrawal resolution algorithm
Here's a common issue that can cause problems when paying out money at Captain Cooks casino. This problem occurs when you have just registered with the casino and are in the process of verifying your gaming account. In this case, you may see your Captain Cooks withdrawal as 'pending'.
Another possible cause of the delay is that you are trying to withdraw a large amount of money. This will trigger an automated process to confirm your withdrawal.
If you're unsure, contact support to find out what the problem is. Contact the customer support team via email at support@crhelpdesk.com.
| Period | Action |
|---|---|
| Day 1 - 3 | Wait for the withdrawal to be processed within the casinos stated timeframe. |
| Day 4 - 7 | Contact customer support and request a clear written explanation of the delay or issue. |
| Day 8 - 14 | Request a compliance review and submit all required KYC/AML documentation in a single communication. |
| Day 15 + | File public complaints with reputable mediation platforms such as CasinoGuru and AskGamblers. Prepare a regulator complaint: Alcohol and Gaming Commission of Ontario and UK gambling commission. |
Captain Cooks withdrawal FAQ
What is Captain Cooks minimum withdrawal?
The minimum withdrawal amount is $50 for most payment methods. For debit bank transfers and wire transfers, the minimum withdrawal amount is $300.
How to withdraw money from Captain Cooks casino?
Withdrawals are requested by logging into the account, selecting the “Bank” section, choosing the “Withdrawal” option, entering the amount and submitting the request.
How long do Captain Cooks casino withdrawals take?
All withdrawal requests are subject to a mandatory pending period of 48 hours. After processing on the next business day, completion times vary by method: card withdrawals typically take 3 business days, e-wallet and cryptocurrency withdrawals are usually completed within a few hours, and bank transfers may take up to 5 business days.
Does Captain Cooks casino have instant withdraw?
No, instant withdrawals are not available, as all withdrawals are held for 48 hours.
How to verify my account for Captain Cooks withdrawals faster?
Users are required to submit valid verification documents after registration.
Does Captain Cooks charge withdrawal fees?
Bank transfers incur a fee of $50 for withdrawals under $3,000 and $100 for withdrawals over $3,000. Also 2.5% fee applies to currency conversion.
How do I cancel a pending withdrawal at Captain Cooks casino?
During the 48-hour pending period, users may cancel a withdrawal and restore the funds to their account by selecting the “Reverse Withdrawal” option.
Why Captain Cooks may cancel or void a withdrawal?
Withdrawals may be voided if irregular betting activity is detected, if verification documents are not provided, if misleading information is submitted or if the name on the payment account does not match the casino account.
Does Captain Cooks casino allow withdrawal without wagering?
The cash portion of an account balance may be withdrawn at any time, subject to applicable conditions.
Why Captain Cooks casino won't let me withdraw?
Withdrawals may be restricted if the account has not been verified, if the requested amount is below the minimum limit, if sufficient funds are unavailable or if the balance is tied to an active bonus that has not met wagering requirements.
Can I get my money back from Captain Cooks casino?
Bets are generally non-refundable. In cases where an account is deemed dormant, the remaining cash balance may be returned upon request, subject to verification. Refunds are not provided if an account is closed due to unauthorized use or violation of terms.